Box Office Assistant I (Performance Facilities)

Central Piedmont Community College - Charlotte, NC4.3

30+ days agoPart-time
CPCC is currently accepting applications for the position of
PT Box Office Assistant I (Performance Facilities)
Job ID: req3133
Position Closing Date: August 20, 2018 or open until filled

GENERAL FUNCTIONS AND JOB DUTIES

PT Box Office Assistant I position available in Performance Facilities serving multi-campuses.

General Function

Responsible for assisting patrons with obtaining tickets for performances or special events.

Characteristic Duties and Responsibilities

1. Processes patron ticket requests by telephone or in-person.

2. Ensures that tickets are processed correctly and timely.

3. Maintains confidentiality of patron information.

4. Accepts payments for tickets and ensures proper and accurate accounting for payments.

5. Performs other duties as assigned.

Knowledge, Skills, Abilities and Characteristics

* Good verbal communication and customer service skills

* Basic computer data entry skills

* Knowledge of ticket processing software

* Ability to work in a busy and fast-paced environment

* Ability to maintain accuracy with attention to details in transactions for patrons

MINIMUM QUALIFICATIONS

Minimum Requirements:

High school diploma or GED with 3 to 6 months work experience in a retail or customer service environment

Preferred Qualifications:

REQUIRED DOCUMENTS
  • A completed CPCC application must be completed on-line.
  • During the on-line application process, applicants will be prompted to upload or build a cover letter and resume.
  • College transcripts (if required for the position) must be attached on-line in the "additional documents" section of the application process. Applicants that do not have an electronic copy of their transcripts, or find the electronic copy is rejected on-line due to the file size, may fax their transcripts to (704) 330-6066 for attachment to the on-line application.
  • All applications must be received in the Human Resources office by 11:59 p.m. on the closing date posted to be guaranteed for consideration. Applications of qualified candidates received after this date may be considered at the discretion of the hiring manager.
  • CONDITIONS OF EMPLOYMENT Salary for this position is $10.26. Classification type is part-time. Ability to work a flexible schedule, which may include off-shift hours, evening and weekend assignments may be required of any position. All positions are subject to budget approval.

    ABOUT CPCC

    Central Piedmont Community College is Mecklenburg County’s resource for academic excellence and cultural enrichment. Located minutes from uptown Charlotte, CPCC is in close proximity to the Queen City’s growing greenway project, professional sports arenas, and a number of premiere restaurant and shopping outlets that attract visitors from Mecklenburg County and beyond. Today, more than 70,000 students call CPCC home, making it the largest community college in the Carolinas and a job training powerhouse as it strives to be the national leader in workforce development.

    Notice of Nondiscrimination
    As a recipient of federal funds, Central Piedmont Community College is required to comply with Title IX of the Higher Education Amendments of 1972, 20 U.S.C. § 1681 et seq. (“Title IX”), which prohibits discrimination on the basis of sex in educational programs or activities. Central Piedmont Community College does not discriminate on the basis of sex in its educational programs or activities, including in the context of admission or employment.