Full Job Description
Position Overview: As the Regional Director, you are a dynamic leader, providing hands-on support to our Team Leaders (franchisees) to facilitate their continued success, as well as developing/supporting Coaches and their ongoing development. The development of your Coach Team and their additional support will help to drive KBI’s and build on continued success in your market. This position plays a critical role in helping a territory grow and experience continued success. The collaborative effort of you and your Coach Team will help strengthen and grow the success of each store in your market.
This position requires living in Washington or Oregon.
Responsibilities: (including but not limited to)
Provide support to Team Leaders through effective leadership, communication, and coaching.
Collaborate with Team Leaders to develop and execute business plans, define goals and achieve financial objectives using the Sport Clips recommended tools and templates.
Monitor the execution of business plans through continued communication such as the coordination of Regional Director led calls, meetings with Regional Director's and SCI Management.
Monitoring and ensuring training is being delivered as needed/recommended for the markets need and growth.
Become an expert in the Sport Clips operational standards to effectively drive performance in stores.
Support and enforce SCI compliance standards through regular store quality and success checks.
Partner with Real Estate Team in identifying growth opportunities in the local area.
Serve as a liaison for Team Leaders and Sport Clips Support Center.
Manage direct reports: performance evaluations (ensuring your Coaches Team has individual goals based on their needs), expense reports, and budget reviews.
Additional duties and responsibilities may be assigned.
Adhere to all company policies and procedures.
Provide quarterly leaderships to help engage and influence Team Leaders, Coaches, and Managers with robust and intentional content designed to impact KBI’s.
Supervisory Responsibilities: A Regional Director will manage a team of five to eight Area Coaches. Additionally, Regional Directors will be influencing between 25 – 35 Team Leaders (i.e., franchise owners). Regions currently have between 120-150 stores and 40-45 TLS. There will also be store openings as well.
Provide on-going weekly calls and communication with Coaches Team in order to identify need for development and support.
Monthly follow-up with Team Leaders in market to confirm satisfaction with Coach Support and discuss any additional needs.
Proficient in MS Office (Excel, PowerPoint, Word, Outlook).
Strong communication skills.
Strong Training Delivery, Presentation, Analytical and Relationship Building skills.
Must have and maintain the physical, sensory, emotional and mental abilities necessary for effective communication in person, in writing and by telephone.
Position requires occasional or frequent moderate activity such as remaining in a stationary place for extended periods, occasional lifting and bending.
Ability to drive a motor vehicle and maintain a valid driver’s license.
Education and Experience:
Bachelor’s Degree or equivalent business experience.
Five years of experience in the franchising or cosmetology industry, or a combination of both.
Five to eight years of previous store operations experience, ideally having operated either franchise or company stores.
Leadership experience- Has had experience with leading and collaboration with Teams.
Demonstrated understanding of analyzing profit & loss (P&L) statements and influencing appropriate operational activities.
Sport Clips Inc. is an EEO employer as defined by the EEOC.