Permitting & Inspections Clerk

Hot Springs Village POA - Hot Springs Village, AR3.5

Part-time
Hot Springs Village Property Owners’ Association

Job Description

Job
Title: Permitting &
Inspections Clerk

Department: Permitting & Inspections

Reports
To: Director, Placemaking
and Development

FLSA
Status: non-exempt

Pay
Grade: 2

Approved
By: Director, Placemaking and Development

Approved
Date: 2019

SUMMARY

Responsibilities
include excellent communication and customer service. Direct interaction with members, builders and
other stakeholders in the process of obtaining permits or requesting
inspections. Data entry and provide
administrative assistance as needed. Supports Permitting & Inspections Coordinator.

ESSENTIAL
DUTIES AND RESPONSIBILITIES

Include the
following. Other duties may be assigned.

1. Regularly
assists the Permitting & Inspections Coordinator.

2. Provide
excellent customer service.

3. Have
a thorough knowledge of and enforce all Property Owner Association policies, procedures,
rules and regulations.

4. Have
a thorough knowledge of Hot Springs Village Governing Documents including the
Declaration and Protective Covenants.

5. Type
reports, letters, spread sheets and other correspondence as necessary.

6. Input
all applications and supporting documents into Citizen Serve Software.

7. Have
thorough knowledge of Citizen Serve software and all reporting functions.

8. Organize
and record all applications in digital and paper filing systems.

9. Review
permit application packages for accuracy and assist property owners and
contractors in preparing necessary forms for approval by the ACC.

10. Assist
in preparation of materials and permit applications to the Architectural
Control Committee.

11. Notify
permit applicants of approval or denial after ACC action.

12. Assist
Permitting & Inspections Coordinator in records maintenance.

13. Customarily
and regularly exercises discretion and independent judgement while briefing
property owners/contractors on ACC Policies, procedures, declaration and protective
covenants.

14. Coordinate
and work with other POA Departments as necessary.

15. Collect
permit fees and make deposits and submit to Accounting (cash, credit cards,
checks etc.)

16. Process
mail, email and incoming correspondence.

17. Required
to drive POA vehicle or personal vehicle while conducting POA business.

18. Regular
attendance is required.

SUPERVISORY
RESPONSIBILITIES

None

QUALIFICATIONS

To perform this job successfully, an
individual must be able to perform each essential duty satisfactorily. Excellent computer and communication
skills. The requirements listed below are
representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.

EDUCATION and/or
EXPERIENCE

High School graduate or equivalent.
Three (3) years’ experience in clerical related field.

LANGUAGE SKILLS

Ability to read,
analyze, and interpret documents. Ability to respond effectively to inquiries or complaints.

MATHEMATICAL SKILLS

Ability to add,
subtract, multiply and divide in all units of measure using whole numbers,
common fractions and decimals.

REASONING ABILITY

Ability to solve
practical problems and deal with a variety of concrete variables in situations
where only limited standardization exists. Ability to interpret a variety of
instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands
described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.

While performing the
duties of this job, the employee is occasionally required to stand; walk; sit;
use hands to finger, handle, or feel; reach with hands and arms; climb or
balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or
move up to 25 pounds. Specific vision
abilities required by this job include close vision, distance vision, and
ability adjust focus.

WORK ENVIRONMENT

The work environment
characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.

While performing the
duties of this job, the employee is occasionally exposed to outside weather
conditions. The noise level in the work
environment is usually moderate.