Reviews assigned business processes from end-to-end to identify and address operational, financial and technological risks. Identifies opportunities to improve efficiency or eliminate waste, lead process improvement projects and manage project teams for all other assigned strategic initiatives.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Works collaboratively with business and support leads and subject matter experts (SMEs) to map and document current processes from end to end
Performs moderately complex business analysis.
Conducts focus group interviews, research initiatives and identifies best practices approaches.
Interacting one-on-one and consult with all levels of executive management
Responsible for documentation management (development and revisions) of assigned processes: workflows, policies and procedures, letters, etc.
Synthesizes data, develops recommendations, and reviews findings with business leadership.
Prepares review documentation including Microsoft Visio process maps and PowerPoint presentations.
Facilitates a Business Process Review workshop with all SMEs present to discuss opportunities, issues, and action plans.
Leads Process Improvement and Project Management initiatives as assigned by the PMPIO and / or identified as a result of a business process review.
Creates a process management system to monitor key performance indicators.
Serves as a liaison between Operations and IT to assist or gather business requirements needed for system modifications, enhancements and implementations, even acting as Project Manager where experience is warranted.
Performs all other related duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Bachelor’s degree in a related field (Four additional years of comparable work experience beyond the required years of experience may be substituted in lieu of a bachelor’s degree).
3+ years of experience with process improvement initiatives
Experience gathering and building business requirement documents
Experience with process mapping methodology and creating process maps
Proven ability to successfully conceptualize an initiative, develop a plan and execute the plan through implementation
Proficiency with Microsoft Office applications to include Word, Excel, Visio, PowerPoint and Outlook
Working knowledge of Share Point
Familiarity with Activity Based Costing
Project Management experience
PMP or Six Sigma certification
Health plan, healthcare or clinic operations experience
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
Diversity creates a healthier atmosphere:
- All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Sr. Business Analyst, Telecommute, Telecommuter, Work from home, Remote