Full Job Description
Comcast NBCUniversal has an immediate need to hire for Inside Sales Representatives in our state-of-the-art business call center in Denver, CO. Awesome base pay with huge, uncapped commission opportunity - our average sales representative makes at least $60K annually by hitting targets but most of our reps average more than $60K.
So, what is this great job? Our team is responsible for generating monthly sales with small to mid-sized businesses through outbound cold calling and lead generation playing a key role in the growth and expansion with our product offerings (Comcast internet, voice and television services). This is a fun and fast-paced environment where you are accountable for individual results and how those impact your team.
GREAT PERKS AND BENEFITS (starting on your first day):
Benefit packages effective on day 1 - Eligible to enroll in medical, dental, vision, and 401k
Paid training with lots of opportunity for growth!
Free Comcast/Xfinity courtesy services (cable, high speed internet, etc.)
Paid time-off (PTO), Paid vacation, flex time, and floating holidays; generous PTO package after first 90 days of employment
Tuition Reimbursement (where applicable)
Comfortable, state-of-the-art workspace with break rooms, training rooms, etc.
Discounts on Comcast/Xfinity Voice, OnDemand, and Personal Security Services (PSS)
Generate sales through outbound cold calling and lead follow-up over the telephone using a variety of techniques
Meet and exceed all assigned sales quotas and achieve targeted customer experience scorecard metrics
Manage the customer through lead generation, pipeline management, organization, effective communication and strong listening skills
Consult with business customers on their business application, solicit referrals for potential new prospects, and close web leads
May partner with field to provide referral of complex opportunities to the outside sales organization
Resolve customer issues quickly and strive to reach resolution on the first call or escalate issues appropriately
Updates and maintains prospect database and opportunity funnel on a daily basis, assuring management of prospect database and assures customers' orders are fulfilled
Manage multiple activities simultaneously including interacting with customers while using multiple software applications for research and documentation
Regular, consistent and punctual attendance
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
High School Degree or equivalent
Generally, requires 2-5 years related experience
Comcast NBCUniversal brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Comcast NBCUniversal is an Equal Employment Opportunity / Affirmative Action / Drug-Free workplace employer.