Automotive BDC Client Care Specialist

McGovern Automotive Group - Newton, MA

Full-time

Our growing Service Development Center at McGovern Chrysler Jeep Dodge Ram is looking for ambitious, goal-oriented individuals to join our team as BDC Client Care Specialists!

As a BDC Client Care Specialist, you must have excellent customer service phone skills and be able to work in a fast-paced environment. We provide a flexible schedule and full-time benefits with the opportunity for growth. This role is compensated with an hourly wage plus commission.

Working Hours are Mondays 8:00AM-6:00PM, Tuesdays/Thursdays 9:30AM-6:00PM, Fridays 7:30AM-5:00PM, and Saturdays 7:30AM-2:30PM.

Role Responsibilities:

  • Handle incoming service phone calls and contact customers
  • Furnish information to customers about their request
  • Establish an appointment date and time

About You:

While we prefer a candidate with prior BDC service experience, we will train a qualified entry-level candidate. If you are bi-lingual, it would be an asset for this job. In addition, we are looking for applicants with excellent phone, customer service and people skills that also possess BDC software systems knowledge.

About Us:

McGovern Automotive Group’s culture of “customer first” and a commitment to transparency enables us to provide exceptional service and superior value for our customers. Our rapidly expanding business provides significant opportunity for learning, training and career growth. In addition, we offer a highly competitive compensation plan, along with benefits (including medical, dental, 401K, paid time off) and a professional, team-oriented and promote from within culture.

Benefits Available:

  • Medical
  • Dental
  • 401K with Matching
  • Paid Vacations
  • Competitive Compensation

If you are interested in building a career at a family owned, innovative, and fast paced organization, please contact us.

** McGovern Automotive Group is an Equal Employment Opportunity Employer.

Job Type: Full-time

License:

  • Driver's License (Required)

Work authorization:

  • United States (Required)

Additional Compensation:

  • Commission

Work Location:

  • One location

Benefits:

  • Health insurance
  • Dental insurance
  • Retirement plan
  • Paid time off