The BPM COE Lead is the leader of a newly established Business Process Management Center of Excellence (BPM COE) and will be our thought-leader in growing the Process Excellence capability and at Anixter. The BPM COE Lead is responsible for providing guidance/coaching to company leadership regarding Business Process Management, including cross-process integration principles. The BPM COE Lead is tasked with developing a process mindset within Anixter and developing the internal team to support the development of the Process Excellence capability, while simultaneously supporting a multi-year Business Process Transformation effort. After the multi-year Business Process Transformation is complete, the BPM COE Lead will be responsible for driving on-going continuous improvement across our global business.
Major Action and Support Actions
Collaborate with the Business Transformation Lead to drive transition from a functional to a process-based organization and ensure recognition of desired business value.
Collaborate with Global Process Owners (GPOs) and Process Architects to educate and align on cross-process integration principles and challenges.
Collaborate with Process Architects and the Change Management Organization (CMO) Lead in designing and delivering process-based training and capability development modules.
Develop an enterprise-wide BPM maturity roadmap and drives BPM maturity globally.
Define and manage all BPM related methods, tools, and techniques.
Manage BPM COE resources and deliver on BPM-related initiatives across the enterprise.
Mentor Process Architects, Process Specialists, and other individuals throughout the organization.
Serve as a leading advocate for embedding BPM thinking, practices, and actions enterprise-wide to improve overall, end-to-end customer experience.
Operate as a steward of our business to maintain process excellence focus and drive continuous improvement.
Serve as an expert on Anixter’s Process Classification Framework.
Operate as a Process Architect when necessary.
Provide process lens in process integration MA related initiatives or operation model changes.
Other duties as assigned.
EDUCATION AND EXPERIENCE:
Preferred Degree: Bachelor's and/or Master’s degree in business administration and/or engineering
Certificate(s): Lean Six Sigma Master Black Belt preferred but not required
Experience: Ten to twenty (10-20) years related experience across multiple consulting and corporate environments. Experience building/growing a BPM/Process Excellence capability at a prior organization.
Multiple years of experience across the full business process lifecycle (Finance, Procurement, Order Management, Manufacturing and Planning, etc.)
Involvement in at least one large scale ERP (Oracle, SAP, etc.) implementation
Distribution industry experience preferred but not required
KNOWLEDGE, SKILLS AND CAPABILITIES:
Business process management
Continuous improvement methods, tools, and techniques (e.g., Lean/Six Sigma)
Industry-leading BPM (or BPM related) methodologies/frameworks
Anixter’s organization/business units/product lines, etc.
Process Classification Frameworks (PCF)
Leading teams, mentoring and coaching team members
Capability building for a Fortune 300 company
End-to-end business process management development
Strong leadership, diplomacy, and negotiation skills
Strong communication abilities, written and spoken
Workshop design and facilitation
Process mapping, analysis, and improvement activities
Expertise in Change Management and Program/Project Management
Strong business acumen
Adapting strategy and approach based on changing business conditions
Resolving conflicts and/or neutralizing organizational resistance to change
Collaborating and partnering with all levels across the Anixter organization
Sharing a vision and coalition building to drive change
Anixter is an Equal Opportunity and Affirmative Action Employer; Minority / Female / Disabled / Veteran. We require all of our employees to perform work in an ethical manner and uphold a culture of honesty and ethics at all times.