Customer Service Rep Auto Glass

Gecko Glass - Chandler, AZ (30+ days ago)


Job Description

Customer Service Representative / Auto Glass (I-10/Chandler)

Immediate Opening Available - Salary based on experience

CSR Auto Glass Industry - Experience a must!

We are looking for a candidate who is detail oriented, able to multi-task and excels in a fast-paced, results driven environment.

Candidate must have an administrative background and be well-versed in providing excellent telephone customer service and support. Auto glass experience or equivalent necessary. If you possess these qualities, we'd love to hear from you. Pay will reflect your background (negotiable).

Typical day 8-5 Mon-Fri (some Saturdays).

Please e-mail your resume or fax to 480.406.6542

Responsibilities

  • Manage large amounts of incoming calls and make outgoing calls
  • Scheduling & routing installers
  • Ordering parts
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

We are looking for a customer-oriented service representative to answer customer questions with accuracy and efficiency. Our goal is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

If you have lots energy, we want you!

Job Type: Full-time

Salary: $14.00 to $16.00 /hour

Experience:

  • Call Center: 1 year (Required)
  • Auto Glass: 1 year (Preferred)
  • Customer Service: 1 year (Required)

Education:

  • Associate (Preferred)