Operations Lead - Sears ORDC

Sears Hometown & Outlet Stores - Santa Ana, CA3.5

Full-timeEstimated: $35,000 - $46,000 a year
The Operations Lead is responsible for managing the business operations of the store that includes overall store operations, receiving/replenishment functions and involvement in Human Resources (HR) activities as directed by the GM. This position is accountable for managing facilities, payroll, expenses and inventory shrinkage. This position is also responsible for the functionality within the 4-walls of the store including the testing, cleaning, repair, and disposal of merchandise. This position is also a role model within the unit for abiding by and holding others accountable for the Code of Business Conduct and overall business practices. Leads by example with the highest level of integrity.

Additional job responsibilities include:
Leads the Operations team to ensure achievement of business goals in expenses, payroll, inventory shrinkage and Associate morale
Selects, coaches, and develops strong and effective management and Supervisor/Lead Associates; develops a diverse, high performance team; sets and manages high standards.
Manages expenses in line with plan
Develops partnerships with Sears Logistics Services (SLS) distribution centers, Vendors and Product Repair Service units
Takes ownership for full implementation of Corporate programs and initiatives on expense management, productivity and Associate morale
Adheres to operational processes (e.g. receiving, non salable, junk, testing, parts, repair, cleaning, bin, loading, shipping, etc ) and ensures performance standards are met
Assists GM in managing Human Resources (HR) transactional processes in staffing and training; assists in action plans to improve performance
Ensures consistency of operational processes within the store
Assists General Manager to plan and manage store expenses
Ensures that the store adheres to safety policies and procedures
Manages the store warehouse space and offsite storage (if applicable)
Maintains facilities and housekeeping
Understands and communicates to facility associates the activities and unique local issues
Ensures that the store operates in full compliance with applicable laws, regulations and Company ethics policies
Monitors testing and repair of product to ensure documented process is in compliance
Manages the receipts and shipments of merchandise to selling units
Performs other duties as assigned