Office Assistant/ Receptionist

Fernbrook Family Center - Owatonna, MN (30+ days ago)2.8

Fernbrook Family Center is an innovative mental health agency providing individual, family, and group therapy, CTSS and ARMHS skills training, and children’s case management services in various settings including in-home and community, traditional outpatient, and school environments.
At Fernbrook, we are competitive, collaborative, creative, and committed to providing personalized treatment to all clients ranging from birth through adulthood. We believe our home and community based services, along with our relationship based approach allows us to meet our clients where they are at, helping them heal and grow. Fernbrook is excited to welcome an Office Assistant/Receptionist to our growing team of dedicated business office professionals.

Job Summary:
This position will assist with day-to-day operations. We are looking for someone who is motivated and assertive, that is willing to grow with the organization. A successful candidate will be organized and efficient with strong multi-tasking skills, represent Fernbrook in a professional manner related to appearance, reliability, flexible, energetic, and desire to grow.

Hours Available and Location:
Must be able to work Monday through Friday from 8:00am-5:00pm. This position will be in the headquarters office (Owatonna, MN).

This Opportunity Includes:
80 hours vacation per year, 40 hours of sick time, 7 paid holidays
401K after 12 months and at least 1000 hours worked
$300 conference allowance and 3 paid days off for conferences per year
Medical and supplemental benefits available
Consistent work schedule
Internal opportunities for growth and professional development


Answer phone calls- this involves greeting callers and directing them to the proper extension. It may also mean taking a message and forwarding the message to the pertinent staff member in a timely manner
Greet clients and staff
Data entry- updating client demographics and entering important information into state website
Scan and upload documents to electronic medical record
Miscellaneous office duties as assigned

High school diploma or equivalent
Experience working in a medical or mental health office setting is a bonus, but any customer service oriented person will be considered
Ability to use a phone and transfer calls is important
Ability to multitask and attentive to detail
Good working knowledge of the Microsoft Office programs
Strong interpersonal skills preferred
Must pass criminal background check based on agency and Department of Human Services

Fernbrook Family Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, military status, veteran status, pregnancy, national origin, age, disability or genetics any other classification protected by federal, state or local law.