Karin's Florist of Vienna, VA is looking to hire a Customer Service and Sales Specialist for the Fall/Holiday Season. We are looking for someone who has a passion for succeeding in a fast paced environment, is focused with a take charge mentality, and can provide a high level of client/customer satisfaction. The Specialist supports incoming/outgoing orders and customers’ in-person, phone and email. They are tasked with maintaining a professional, positive and calm demeanor to ensure that a top notch level of customer service is achieved.
Qualified candidates will have:
· 2-5 years of prior customer service experience in a fast paced retail environment
· Ability to create and foster long lasting customer relations
· Demonstrated skill in maintaining a calm, friendly composure under stressful and time sensitive situations
· Proficiency with basic office equipment and capacity to regularly utilize technology to process orders and expedite customer service calls.
· Proficiency in Microsoft Office and Outlook are required
· Superior verbal and written communication skills, including spelling and grammar
· Additional administrative duties as needed
· Detail oriented, organized and able to prioritize responsibilities
· The ability to work a flexible schedule, including Saturdays and holidays
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Karin’s Florist provides equal employment opportunities (EEO) to all employees and applicants without regard to, including but not limited to, race, sex, color, religion, gender, sexual orientation or preference, gender identity or expression, national origin or ethnicity, age, marital status, pregnancy, genetic information, disability, or veteran status, in accordance with applicable federal, state and local laws.
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Vienna, VA 22180: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location