Inside Resort Marketing & Concierge - Big Bear, CA

Wyndham Vacation Clubs - Big Bear Lake, CA (30+ days ago)


Worldmark by Wyndham is seeking dynamic individual to complement and enhance their In-House Marketing Team. The selected individual must have premier sales and customer service skills, ability to multi task and be a problem solver all while continuing an above and beyond attitude.

Responsibilities/Job Duties:
Responsible for booking owners and guests staying on property both by phone and face to face to offer them an opportunity for an owner update with one of our member service employees.
Present and secure payment for two or three night getaway vacation packages.
Welcome guests warmly to the resort and provide them with brief information about the resort, resort activities and services, and activities in the area.
Must be able to work days, nights, week-ends, and holidays
Must maintain department standards of production and work as a team player
Present and secure payment for two or three night getaway vacation packages.

Qualifications:
  • Possess excellent communication skills both written and verbal.
  • Must be highly motivated with a positive attitude and good work ethic.
  • Experience in sales is required
About Wyndham:
World's largest vacation ownership company (nearly twice the size of # 2)
Top 100 Companies for Working Families
Highest Customer Satisfaction Rating in the Industry
Diversity Inc. 25 Noteworthy Companies
Fortune Magazine "World's Most Admired Companies"
Ethisphere.com "World's Most Ethical Companies"
Experience in these areas a plus: hotel, resort, hospitality, customer service, account management, sales, business development, front desk, concierge, retail, server, restaurant, tourism, timeshare, inside sales, marketing, sales agent, marketing representative, tourist information, host, tradeshow, event marketing, brand ambassador, welcome center representative, concierge, in-house marketing, vacation ownership sales, account manager, restaurant, server, vacation planner, appointment setter, business development, front desk, customer service.