Associate Desktop Engineer

Leidos - Sterling, VA3.7

Full-timeEstimated: $55,000 - $81,000 a year
Job #: R-00010552
Location: Sterling, VA
Category: Systems Administration
Schedule (FT/PT): Full time
Travel Required: No
Shift: Day
Potential for Telework: No
Clearance Required: Public Trust
Referral Eligibility: Ineligible
Group: Civil

Job Description:
No two career paths will ever look the same. At Leidos, we know the most talented and diverse IT and engineering professionals will always have a multitude of career choices; your time at Leidos will be a wise investment in your career and in yourself. We welcome your perspective and ideas, in order to foster collaboration and deliver world-class solutions. We look for solutions that not only transform businesses, but change the world.

Our Civil business is helping to modernize and manage infrastructure, systems and controls, and cybersecurity for civilian agencies and commercial clients around the globe. With core competencies in information technology, energy and environment, complex logistics, and specialized engineering, we solve technical challenges and implement newfound efficiencies on a number of programs!

Protect yourself and your family, with the benefits of working for a world-class employer. When you join Leidos, you join a Fortune 500 company and one of Ethisphere Institute's "World's Most Ethical Companies"

Leidos...We strive to make the complex clear

This position is for a Desktop Engineer (Associate) on the ESA IV program. ESA IV is an IT Services program supporting several customers within the Department of Justice. The program provides a range of IT services, including help desk, deskside support, Windows workstation engineering and maintenance, managed print services, ITSM, Active Directory services, and video conferencing, among others.

One customer of the ESA IV program is the Bureau of Alcohol, Tobacco, Firearms, and Explosives (ATF). ATF's Digital Forensics Branch (DFB) provides investigative support to the ATF Field Divisions through the acquisition and analysis of digital devices to include computers, mobile devices, external storage, some network devices and Audio Visual recording devices.

The Desktop Engineer (Associate) will provides end user support to special agents and ATF personnel in the field to include shipping of equipment, digital media and supplies, and will provides IT support to the Branch such as imaging laptops, sterilizing media, configuring and installing operating systems.

He or she will perform the assembly, disassembly and component upgrades of computer hardware and software, rebuilding servers, updating operating systems and software, and performs varied computer maintenance as needed.

Additionally, the individual selected for this position will support the logistics of equipment and supplies for any Digital Evidence Recovery Team call-outs, and will fill forensic equipment requests from the Field, and will ensure equipment is updated and in working order.

This individual will assist the Forensic Audio Visual Unit by documenting incoming cases, media and evidence; scanning case documents; removing internal HDD's from evidence DVR's; creating images/clones of evidence media received, hashing and verifying images/clones; exporting video from DVRs into forensic programs and shipping evidence, and will work directly under the oversight and guidance of DFB personnel and other senior contractor(s) to perform DFB support services, determine customer service needs, prioritize daily service and support efforts, and maintain a strong customer service work ethic.

Other duties as assigned related to the scope of DFB operations may also be tasked to this individual.

The individual selected to this position must successful complete a security investigation by the government.

Basic Qualifications:
Bachelors Degree plus one years of experience
Excellent written and verbal communications skills
Ability to multitask and function in a quick-paced environment.
IT Skills

Desired Qualifications:
Past experience with ATF
CompTIA A+ Certification preferred
Experience providing IT support for law enforcement operations.
Previous work with sensitive digital media, DVRs, computers, computer systems and mobile devices is preferred.

This work will be performed at a government location in Sterling, Virginia.

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 31,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.17 billion for the fiscal year ended December 29, 2017. (NYSE: LDOS) All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.