Apartment Maintenance Manager

Aimco - Nashville, TN (30+ days ago)3.6

Job Description
Do you enjoy working in a fast-paced, customer-focused environment? Aimco currently has an opening for a Maintenance Manager to work at 865 Bellevue Apartments located in Nashville, TN!

This position offers a competitive annual salary, two potential quarterly-bonuses , and on-site living!

About Aimco

At Aimco, you will work alongside some of the most devoted team members in the business. As a top-performing owner and operator of apartment homes across the country, we differentiate ourselves from the competition by ensuring every resident is happy, comfortable, and at home. With over forty years of experience, our collaborative, process-driven philosophy gives you the tools to reach your career potential.

Aimco is dedicated to serving our residents, and making everyone feel at home. As such, we are is a seven-day a week operation and our Maintenance Managers must have the flexibility to work a non-traditional schedule (days, weekends, nights) based on the needs of the business. Additionally, our Maintenance Manager may participate in our on-call rotation and need to respond to the property within 30 minutes of an emergency call.

To maintain the quality of our apartment community, you’ll need to:

Provide exceptional customer service to our residents

Review Customer Satisfaction Surveys with the maintenance team to continuously improve and address areas of concern

Direct, schedule, and perform maintenance activities

Supervise, train and mentor the maintenance team

Communicate assignments to the maintenance team and monitor the workload to ensure completion

Inspect units and manage the apartment make-ready process

Review, prioritize, and complete service requests including appliances, plumbing, HVAC, electrical, etc.

Ensure proper documentation of service requests, preventative maintenance, and make-ready status in property management software

Assist with grounds keeping, pool maintenance, housekeeping, distribution of notices, and other tasks as needed

Qualifications to keep our communities running:
3+ years of experience with HVAC, Plumbing, Electrical, Appliance Repair, Carpentry, Landscaping, or Pool Operation

1-3 years of successfully leading a team

Experience using computer applications such as Microsoft Word, Excel, Outlook, Internet Explorer, and the ability to learn and utilize our property management software

Prior experience managing vendor relationships

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