Junior Scrum Master

First American - Santa Ana, CA3.9

30+ days ago
Company Summary
Join our team! As a global leader in providing title insurance, settlement services and risk solutions for real estate transactions, First American Financial Corporation (NYSE: FAF) is an ideal place to build your career. We have been entrusted with helping our customers achieve and protect their dream of homeownership since 1889. As a member of the First American family of companies, First American Trust is a federal savings bank that has provided banking, wealth management, and trust solutions on a national, full-service basis for more than five decades. We believe that our people are the key to the company’s continued success. Because our employees enable our future, we invest in theirs by supporting their careers and promoting their overall wellbeing. First American has created an award-winning culture and has been named to the Fortune 100 Best Companies to Work For® 2018 list for the third consecutive year and to more than 50 regional Best Places to Work lists. For more information, visit www.firstamtrust.com.

Job Summary
Trust IT Solutions team is seeking a Scrum Master with 1-3 years of experience. This position is responsible for facilitating all scrum ceremonies, coaching and mentoring members, helping the Product Owner manage the backlog and release planning.

Job Responsibilities

Driving effective scrum ceremonies including daily standup, backlog refinement, sprint planning, sprint reviews, and retrospectives
Tracking and distributing relevant metrics and reports periodically to show team progress and velocity
Identify, understand, and track impediments; help remove them and drive improvements to optimize how the team works
Help the Product Owner manage customer expectations and stakeholder communications
Act as a liaison between the team and everyone else to minimize interruptions to the sprint, keeping the team focused on delivering a quality product on time
Build a safe and trusting team environment where problems can be raised without fear of blame, retribution, or judgement, with an emphasis on problem solving
Knowledge, Experience & Qualifications

Demonstrated experience with agile methodologies (Scrum, Kanban etc.):
Skilled in servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
Must possess and utilize exceptional communication skills to keep teams operating at maximum efficiency while also insuring senior leaders and executive management are informed of progress at all times
Demonstrated ability to build, develop, and coach high-performing software development teams
Ability to thrive in a fast-moving environment and work on multiple priorities and/or projects simultaneously without impact to quality of work
Experience being on Scrum teams in a variety of different contexts (different team sizes/organizations/cultures)
Demonstrated experience in issue identification and resolution
Moderate to expert-level knowledge of JIRA or other agile tools to measure team productivity and report metrics

Bachelor’s Degree in Business, Information Technology, or related fields
1-3 years of using Scrum agile methodology
Must be a Certified Scrum Master (CSM)
Experience training and managing Scrum teams
Excellent communication and mentoring skills
Adaptable and flexible in a cross-functional environment
Excellent written and verbal communication skills
Ability to lead retrospectives, document outcomes, and guide team members in best practices
First American invests in its employee’s development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer. For more information about our Company and our dedication to putting People First, check out firstam.com/careers.