ENERGY FOR WHAT'S AHEAD
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The Southern California Edison Company Claims Department investigates and resolves claims for and against the Company in a safe and equitable manner consistent with our Company Values while providing excellent customer service.
The Law Department is looking for an experienced, organized Administrative Assistant with heavy text processing experience to provide support to the Claims Organization and Management team.
Typing, proofreading, and editing reports, letters, and documents to ensure complete accuracy.
Completing assignments with time-sensitive deadlines, effectively managing work under high pressure situations, and making work flow adjustments to meet changing conditions and priorities.
Handling confidential and non-routine information and facilitating communication between appropriate departments.
Answering phone calls on a daily basis and prioritizing assignments while assisting the team on time sensitive projects.
Processing payments to SCE claimants.
Processing Small Claims actions for and against the company.
Providing excellent customer service to management and the claims team.
Maintaining a safety conscious work environment by following Edison safety protocols and safe work practices and performing other responsibilities and duties as assigned.
Four (4) or more years of experience performing administrative and secretarial duties.
Proficiency with MS Microsoft Suites.
Experience working in a multi-task environment, taking direction from multiple staff with minimal supervision.
Ability to maintain confidentiality and handle sensitive information.
Excellent written and verbal communication skills; strong language and grammar; ability to proofread and correct reports/correspondence.
Ability to work independently, as well as in a team environment, interact effectively and collaboratively with clients, peers, management, and other work units both on the phone and in person.
Ability to work well in a team environment and demonstrate great teamwork.
Ability to maintain a safety conscious work environment by following Edison safety protocols and safe work practices.
Previous experience supporting multiple individuals and management team.
Strong ownership, positive attitude and self-motivation, strong accountability.
Familiarity Dragon Software.
Candidates for this position must be legally authorized to work directly as employees for any employer in the United States without visa sponsorship.
Relocation does not apply to this position.
The work hours for this position are 8:00AM to 4:45PM
Applicants who are identified to continue in the selection process will be invited to test via-email and are encouraged to immediately begin preparing for any tests required in this job posting - Link to Study Guides
Please reference test(s):
EEI Clerical Abilities (5106), Word Test 2010 (4117), Excel Test 2010 (4118), and PC Typing Test (3100). Candidates who have previously passed these assessment(s) may not need to retest again for this position.
Candidates must be available to test during the following time frame: August 17, 2018
Southern California Edison, an Edison International (NYSE:EIX) company, serves a population of approximately 15 million via 5 million customer accounts in a 50,000-square-mile service area within Central, Coastal and Southern California. Join the utility leader that is safely delivering reliable, affordable electricity to our customers for over 125 years.
SCE is a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.