ADB SAFEGATE is a leading provider of integrated solutions that boost efficiency, improve safety, raise environmental sustainability and reduce operational costs for airports and airlines. These solutions tackle every aspect of air traffic handling and guidance, from approach, to runway and taxiway lighting, to tower-based traffic control systems, to intelligent gate and docking automation. More than 2000 airports in 175 countries have chosen ADB SAFEGATE as their preferred partner for airport operations.
At ADB SAFEGATE, our company culture is defined by the values that guide our actions and behaviors and how we interact with our colleagues, partners, customers, investors and society. Our culture and values (Care, Passion, Leadership and Quality) set us apart from our competitors and are integral to our success. Our growing company is seeking to hire a Electrical Field Engineer to join our team.
This position performs sustaining engineering position as an interdisciplinary role within the Engineering Services – Field Service team that helps ensure product life cycle for production and design related field issues. This position will also be responsible for working with the product development team in selecting and validating all replacement components including redesign as needed. This position will work with the Product Development Department, Sales, Quality, Manufacturing and Operations teams to identify and mitigate risk, diagnose and solve problems, and to assist in testing to assess system performance once the change is completed.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Responsible for supporting existing product design and installation base, working in-house as well as on-site at customer location to determine root cause of existing product failure.
Assists customers, both internal and external, in isolating defects in the field or in-house by troubleshooting the product or system to resolution.
Testing all replacement options and documenting results for review
Work with cross-functional teams to ensure successful implementation and transfer to service and manufacturing.
Responsible for national and international travel up to 50% of the time. Travel periods may exceed 7 days at a time.
Evaluate failures in lab testing and at customer site locations to determine root cause and corrective actions.
Identify user needs and product deficiencies to develop into engineering change requests
Work with Product Development, Quality and Marketing to update all pertinent documentation for product modifications accordingly.
May coach technicians or other engineering employees.
Review and provide input to product design and changes.
There are no supervisory responsibilities for this position
Bachelor of Science in Electrical Engineering, Electrical Engineering Technology, or other related engineering discipline.
3-5 years of experience in an electrical engineering field and product support role.
Good practical knowledge of both digital and analog electronic
Experience with SAP or similar ERP system a plus.
Proficiency with oscilloscopes, network analyzers and signal generators
Good mechanical aptitude
Experience with a Product Data Management (PDM) System or other documentation management system preferred.
Experience working in highly regulated product design environment (i.e. UL, CSA, ETL, FDA, FAA, ICAO) is a plus.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job will generally be performed in an office environment. While performing the duties of this job, the employee may be exposed to fumes, airborne particles, high voltage and high currents. The noise level in the work environment is usually moderate.
ADB Safegate is a drug-free workplace and as such participates in random drug screenings as state or local law permits.