Shipping and Receiving Clerk

Iron Mountain - Phoenix, AZ3.8

Full-timeEstimated: $38,000 - $51,000 a year
Founded in 1951, Iron Mountain Incorporated (NYSE: IRM) is the global leader in storage and information management services. Iron Mountain is committed to storing, managing and transforming what our customers value most, from paper records to data to priceless works of art and culture. Providing a full suite of solutions – records and information management, data management, digital solutions, data centers and secure destruction – Iron Mountain enables organizations to lower storage costs, comply with regulations, recover from disaster, and protect their data and assets from a complex world. Visit the company website at for more information.

Iron Mountain enables 94% of the Fortune 1000 to smartly and securely manage their physical and digital information assets. With unmatched innovation and collaboration, our teams create information management solutions for our customers’ data, no matter what format, location or lifecycle stage it’s in and no matter where it’s kept. We are more than 17,000 people strong and growing. We’ve been a trusted records management leader since 1951.

Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.

Iron Mountain Canada is an employer broadly committed to providing an inclusive work environment that welcomes all people. Globally, we believe it is our diversity that contributes to our companies’ shared success. We work hard always to avoid discriminating on any grounds other than capability to perform the requirements of the job.

Iron Mountain complies with the Accessibility for Ontarians with Disabilities Act and welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Position Title: Shipping and Receiving Clerk

Department: Operations

IM is the global leader in providing colocation and cloud services in a data center as a service platform. We partner with all types of enterprises, government agencies and commercial companies. IM has pioneered the next-generation of data center infrastructure technology, which lowers the total cost of data center ownership for enterprises, governments, and service providers. IM technology provides an innovative way to deploy, provision, and optimize data center capacity anywhere in the world based on the needs of businesses, applications, and users. IM operates six data centers across three continents, and owns two of the five largest data centers in the world.

Job Summary: We are currently looking for a Shipping and Receiving Clerk to work in our Phoenix, AZ Data Center. At IM, the Shipping and Receiving Clerk will be responsible for: Inbound and outbound shipments; software-aided inventory tracking, space management. In addition, the S&R Clerk will be responsible for: Inventory Management, Shipping and Receiving of IM materials, Quality and process management, as well as assist with recycling efforts and the development and implementation of supply chain strategies based on 5S.

Benefits: We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive salary and benefits offering.

Medical benefits start day one with IM
Paid Vacation
Paid Holidays
401(k), pension or stipend plan
Innovative culture of excellence
Casual dress code

Inbound Receiving
Unload Carrier inbound shipments
Accurately verify shipments against packing slips and/or purchase orders
Put away stock according to departmental guidelines and Bin Locator System
Practice First In First Out (FIFO)
Accurately input shipments into MRP system (GP)
Maintain a neat and organized work area
Communicate with Procurement and Manufacturing on unidentifiable packages via ‘unable to receive log’
Inventory Management
Responsible for incoming and ongoing inventory. Recording all inventory moves by bin location
Perform Cycle Counts weekly, with year-end physical inventories
Facilitate materials to the production lines via pick lists
Space Management
Learn and utilize best in class processes (i.e.: Kanban, FIFO, 5S, etc.) and ensure proper product/package are audited and labeled correctly for quick identification
Coordinate inter-company inventory transfers
Maintain stockroom and receiving dock area through organization and cleanliness; adhering to storage design principles; continuously driving improvements
Keep equipment operating properly by learning and enforcing operating procedures, troubleshooting breakdowns, and scheduling preventive maintenance and repairs
Quality and Process Management
Identify and appropriately address material supply issues
Cooperatively develop and maintain standardized operating procedures including work instructions for integral material planning processes
Meet and exceed department and personal KPIs
Leverage knowledge of IM’s operational requirements
Delivery and Management of Non Inventory Packages
Serve as primary point of contact for inbound shipments
Monitor, track and provide feedback on performance of delivery, quality and service
Log non-inventory shipments on delivery log and obtain signature when delivering
Recycling Efforts
Properly dispose of warehouse refuse
Security Protocol/Confidentiality
Refrain from disclosing confidential customer names to nonaffiliated personnel
Assure that all bay doors are pad locked at the end of the day
Assure that all equipment keys are secured and only given to authorized personnel
Assure that all inventory product is secured if stored in an outside location
Restrict access to all inventory cages to authorized personnel only
Ensure all IM security measures are met
Outbound Shipping
Secure and maintain outbound packages until next scheduled pick up
Insure outbound packages are loaded onto carrier truck/trailer with utmost care
Must follow inter-company routing instructions
Ship package through designated shipping system
Forward Service Now tickets with shipment info to originator of the ticket

High School diploma or an equivalent.
1 year’a experience in a high-volume warehouse environment preferred.
Experience with forklift, forklift certified or able to become forklift certified.
Able to operate a pallet jack.
Proficiency in material handling and stock control with an understanding of their financial and operational impacts.
Unquestionable personal integrity and work ethic
Extreme attention to detail in a fast-paced environment.
Intermediate PC skills with demonstrated proficiency in Microsoft Office Suite.
Basic Math Skills
Able to take initiative and work independently.
Strong customer service mindset and driven to find resolution.
Strong interpersonal and facilitation skills.
Strong oral and written communication skills.
Previous experience with Great Plains a plus.

Physical Requirements:
Able to pass a drug check and background investigation. Security clearance via Government or other agency background check may be required for customer support
Able to read, comprehend, and follow documentation written in English
Able to work rotating shifts including graveyard or swing, including holidays, on a regular basis
Must be able to lift 70 lbs safely over your head. To include standing, bending and kneeling as needed to perform this task. Server lifts can be utilized where applicable
Able to sit and stand for long periods of time
Able to type at a keyboard, use a mouse, focus on a computer monitor for long periods of time without causing or exacerbating any injury or medical condition
Able to safely climb a 12-foot ladder and reach at arm’s length without losing balance


Compliance Obligations:
It is the responsibility of every Iron Mountain employee: