Job Title: Sales Administrator I
Reports to: Sales Administrator Supervisor – North America
Classification: Non-Exempt
Provides administrative support to the Regional Sales Managers (RSM) and Strategic Account Managers (SAM), and facilitates the sales process from initial contact with customer to the final acceptance of the order.
To perform this job successfully the individual must be able to perform all primary duties satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:
- Enter new opportunities and customer contact information into Customer Relationship Management Database (CRM).
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Assist RSM and SAM by sending out product information.
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Work with RSM and SAM on quote configuration for final formatting.
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Finalize quotation in PDF format and obtain final approval from Director of Sales.
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E-file all project-related and potential project-related correspondence into Enterprise Content Management (ECM) database.
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Perform order administration duties including but not limited to, order entry into all necessary databases, prepare order intake documents, create and send invoices, and prepare order confirmations.
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Assist with internal and customer sales documentation to ensure alignment with company policy and procedures.
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Provide administrative assistance to RSM and SAM as needed; including but not limited to expense reporting and approval according to corporate policies.
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Setup and cleanup of conference rooms.
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Order food and beverages for customer meetings.
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Schedule meetings, prepare agendas, and take meeting minutes.
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Coordinate travel for Sales Department as well as personnel from Sales Headquarters.
- Perform other duties, as assigned.
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Assist with answering main phone lines.
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Backup for managing travel for all departments.
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Assist Sales staff with filing, customer mailings, demo arrangements and presentations.
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Minimum of two (2) years of experience with demonstrated ability to perform the responsibilities above.
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Must have working knowledge of Microsoft Office Software (Outlook, Word, Excel and Access).
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Must be able to work well with others and consistently demonstrate leadership and teambuilding capabilities.
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Excellent written and oral communication skills.
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Highly organized with the ability to work under pressure with minimal supervision.
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee will be required to follow any other job-related instructions and to perform any other job- related duties requested by any person authorized to give instructions or assignments.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.
