Elder Protective Services Investigator, 60k/year

Springwell Inc - Waltham, MA

Springwell is seeking a positive and energetic team member to join our Protective Services Department!

Pays $30.77/hr. $60k annually.


As an Elder Protective Services Investigator you will investigate reports of abuse, neglect, financial exploitation, and self neglect of elders to determine if there is a reasonable cause to substantiate the report. You will respond to emergency and crisis situations, conduct assessment of capacity and functional abilities as well as arrange for the delivery of services to alleviate substantiated allegations.

You must be flexible as each day is different and one call can change all your plans. You must have excellent writing skills as there is a fair amount of documentation. Organization is key if you're going to be successful and a good sense of humor never hurts.


Master's degree in Social Work or related field with one year experience in counseling or case management; or a Bachelor's degree in Social Work or related field with two years experience in counseling or case management.
Experience with crisis intervention, elders, and/or investigations.
Ability to independently organize work, take initiative, and meet deadlines.
A reliable car, current driver's license and safe driving record required.


3 weeks of vacation in first year
Birthday off
11 paid holidays
2 paid floating holidays
15 paid sick days per year You can accumulate up to 450 hours
Health & dental insurance with employer contribution
Life and long-term disability insurance at no cost to employee
Flexible Spending Plan
Employee Assistance Plan
401K Retirement Savings Plan w/ employer contribution
Mileage reimbursement
Employee referral bonuses
Free parking
Commitment to promoting from within


At Springwell, we are serious about our mission. For more than 40 years, our staff has worked to help ensure that seniors and individuals with disabilities have the village they need and the support that is necessary for them to live at home with dignity and independence.

We are also serious about our employees. We are focused on creating a supportive, and welcoming environment that values each and every member of our staff. At Springwell we are fiercely committed to creating equal opportunities for all regardless of race, color, sex, gender identity, sexual orientation, gender expression, national origin, age, language, and physical or mental disabilities.

We believe in:
Accountability: At every level of the organization we are accountable: to the people we serve, to our funders, to our employees, to community professionals who rely on our support.
Continuous Quality Improvement: We honor the fact that each of us is human, and we embrace a desire to examine the value and quality of our work and ask how we can provide a higher quality of service.
Transparency: While we don't claim to be 100% transparent there are certain things, like salaries and performance evaluations that are private we continuously strive to be as open as possible.
Balance: Life is a give and take, as is work. We are always examining that balance. Today, we have yoga classes on-site twice a week. We are exploring offering a Weight Watchers meeting. And afternoon meditation is under consideration. If there is a holiday to celebrate we have a party. This year, we built a dedicated lactation room for new moms. We are committed to listening to our staff, and examining and re-balancing our work environment.

Keywords: Waltham, Newton, Brookline, Watertown, Belmont, Needham, Wellesley, Weston, Ashland, Dover, Framingham, Holliston, Hopkinton, Natick, Sherborn, Sudbury, Wayland, Boston, Westwood, Case Manager, Case Management, Housing, Mental Health, Managed Care, Social Services, Social Work, Care Coordinator, Social Worker, Elder, Geriatric Care, Assisted Living, Human Services, LSW, LCSW, LICSW, Licensed, Medicare, Medicaid, Behavioral Health, Community Health, Long Term Care, Protective Services, PS, Crisis Intervention, Crisis, Investigator, Criminal Justice, Counseling, Abuse, Neglect

If interested, please apply at https://springwell.applicantpro.com/jobs/