Applications Support

JP Morgan Chase - Plano, TX

Full-time
Working in Application Support means you'll use both creative and critical thinking skills to maintain application systems that are crucial to the daily operations of the firm. You'll work collaboratively in teams on a wide range of projects based on your primary area of focus: design or programming. While learning to fix application and data issues as they arise, you'll also gain exposure to software development, testing, deployment, maintenance and improvement, in addition to production lifecycle methodologies and risk guidelines. Finally, you'll have the opportunity to develop professionally —and to grow your career in any direction you choose.

This role requires a wide variety of strengths and capabilities, including:

Basic knowledge of application development and experience of application support of ETL technologies (Ab Initio or Informatica preferred)
Working knowledge in one or more general purpose programming languages, plus an interest in learning other coding languages and skills as needed
Working knowledge of development toolset to design, develop, test, deploy, maintain and improve software
Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
Experience in Data Management/ data warehouse
End-to-end Incident and Problem resolution
Identify system bottlenecks and opportunities for betterment
Utilize core support tools and processes to perform work while improving day-to-day practices for support team members with the goal of delivering service improvements to the business.
Experience with Linux platforms, Unix Scripting
Perform in-depth research and identify sources of production issues.
Responsible to support process improvements to continuously improve the stability and performance of the applications.

Our Consumer & Community Banking Group depends on innovators like you to serve nearly 66 million consumers and over 4 million small businesses, municipalities and non-profits. You’ll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.

When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 20 technology centers worldwide, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $10B+ annual investment in technology enables us to hire people to create innovative solutions that will are transforming the financial services industry.

At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.