Please note: This job posting is designed to create a pool of qualified candidates for current and future opportunities.
I t is the primary responsibility of the Lifeguard to promote and maintain quality guest service while maintaining safe environment for all Pool guests. All duties are to be performed in accordance with departmental and Property policies, practices, and procedures.
Ensures the overall safety of guests in pool area.
Provide constant visual surveillance of pool and surrounding area.
Provide proper rescue skills as necessary.
Performs lifesaving duties as a life guard.
Attends all scheduled training sessions and meetings and be prepared to practice swim and rescue skills.
Follow all designated emergency procedures and understands duties in the event an emergency arises.
Helps maintain all lounge chairs on deck according to emergency guideline (i.e. fire and EMS personnel) and properly handles them to minimize damage due to heavy use.
Directs guests in proper check-in and checkout procedures.
Assists guests with cabana reservations as well as lounge chairs and towels.
Resolve all guest problems and complaints to the guest's satisfaction in a timely manner.
Ensure that Guest Service expectations are exceeded by catering to the guest's individual needs.
Monitors pool area and rescue equipment, and reports any problems to the Supervisor or Lead Attendant.
Keeps deck area clean and organized at all times.
Remains visible to hotel guests unless on an assigned break and follows assigned rotation.
Performs all other job related duties as requested.
Possess outgoing personality and ability to listen effectively with strong judgment skills.
Manage multiple tasks.
Maintain physical stamina and proper mental attitude to deal effectively with guests, management, and other employees with courtesy and tactfulness.
Excellent customer service skills.
Have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
Able to effectively communicate in English, in both written and oral forms.
High school diploma or equivalent.
Previous experience working in a similar resort setting.