Web Content Writer - Design Systems

Indeed - San Francisco, CA4.4

Our mission: As the world’s number 1 job site, our mission is to help people get jobs. We need talented, passionate people working together to make this happen. We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for job seekers. The team: We are a rapidly-growing, fast-moving, highly-capable UX team building the most popular job site on the planet. Our designers work in Seattle, San Francisco, Austin, Tokyo and Hyderabad, collaborating with Product Managers and Engineering to deliver simple solutions to the real-world problems that job seekers and employers face hiring and getting hired. Most importantly, our team is expected to deliver results, and be able to demonstrate the impact our changes have on our business. Your job:
Our Team

We are a central content strategy/copywriting team partnering very closely with product, design and research teams across Indeed’s Seattle, San Francisco, Austin, and Tokyo offices. Our goal for copywriters is to ensure all the copy on the site — from calls to action to error messages, value promises to tab labels — support the most usable, consistent, inclusive, and delightful experience for both employers and job seekers. Our team is expected to deliver results and be able to demonstrate the impact we have on our users’ success.

What would you be doing?

In this role, you will be dedicated to assisting our design platform team as they build Indeed’s first comprehensive design system and help elevate design across Indeed. You will help write, edit, and review internal and external communications about Indeed design and design systems, as well as write UI text for our internal design system site.

Assess, scope, and prioritize projects through a ticket-based backlog process

Partner with blog contributors from across the company to ensure content meets the highest standards for excellence and consistency

Write original articles for internal and external audiences about design and design systems

Assist in establishing, documenting, and socializing writing best practices

Write clear, concise, usable, and useful editorial copy, user interface text, emails, and landing page content, and community/social media responses and moderation.

Ensure that content supports brand tone and voice, style guidelines, SEO, and follows accessibility requirements, legal compliance, and is consistent across multiple experiences, platforms, and touchpoints.

Incorporate learnings from analytics data and usability testing into development of content.

Assist with localization efforts to identify and test specific copy changes needed to be relevant and accurate in different locales.

Help create and maintain a comprehensive library of technical terminology and documentation.

Manage deadlines and deliverables across concurrent projects.

About you:About You/Qualifications:
BA in English, journalism, advertising, marketing, or other relevant field or equivalent education and experience.

A minimum of 5 years of web content production and UI writing experience.

Superior writing, editing, and proofreading skills; can fit a complex idea into a handful of words.


Passionate advocate of user-centered writing.

Understanding of design principles, web writing best practices, and how content fits into the user experience.

Experience collaborating with designers, engineers, and product managers.

Able to balance business and marketing needs with user needs for clarity and transparency.

Strong technical literacy, with skills in Google Docs, Sheets and Slides, as well as basic HTML.

Outside-the-box problem solving capabilities.

Knowledge of A/B testing, usability testing, and web analytics.

Understanding of SEO principles.

Multiple language fluency a plus.

Indeed provides a variety of benefits that help us focus on our mission of helping people get jobs.

View our bounty of perks: http://indeedhi.re/IndeedBenefits