Vice President, Field Operations

Nebraska humane society - Omaha, NE4.4

Full-time | CommissionEstimated: $77,000 - $100,000 a year
Title: Vice President, Field Operations

Departments: Field

This position reports to: President and CEO

This position supervises: Director, Field Operations, Director, Communications, and Ordinance Administrator

Hours: Minimum of 40 hours per week – primarily Monday – Friday with some weekend, evening, and holiday hours. On call 24/7.

Purpose of Position: The Vice President, Field Operations plans and oversees the animal control and communications (dispatch) departments of the Field department. This position is responsible for carrying out the animal control contracts with the City of Omaha, the City of Waterloo, and Sarpy County. This position works closely with law enforcement agencies and city governments to ensure animal control ordinances are enforced fairly and efficiently. This position is proactive in legislating animal control ordinances and state statutes in the contracted areas as well as the State of Nebraska. This position is responsible for the successful prosecution of animal control cases initiated by the Field department.

Essential Duties and Responsibilities:
This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees are required to follow any other job related duties assigned by their supervisor. This document does not create an employment contract implied or otherwise, and does not alter the “at‐will” relationship.

Provide leadership to ensure a professional, effective and efficient Field department. This includes responsibility for hiring, training, motivating, coaching, promoting, supervising, disciplining, and terminating Field department employees.
Manage all staff members and projects conducted by the Field department.
Act as the Nebraska Humane Society liaison with other animal control organizations locally, state-wide and nationally.
Follow progress of investigations.
Ensures the accurate and timely maintenance of all records associated with programs and the preparation and issuance of recurring and special reports.
Maintain a professional and proficient Communications Center.
Cooperate with other agencies in related animal matters: (zoo, stockyards, game and parks commission, Department of Ag. etc.).
Advise public and employees of provisions and applications of humane laws.
Research, promote changes and provide testimony in animal control ordinances and laws at the local and state level.
Represent the Nebraska Humane Society as the Animal Control Specialist in the community, state and country.
Remain current on animal control trends, techniques, procedures, and protocol.
Research and promote innovation in animal control practices.
Responsible for the development and maintenance of the Nebraska Humane Society Disaster Plan.
Responsible for developing, maintaining and administering the Field Operations and Communications department budgets, monitoring expenditures to operate within budget parameters.
Act as liaison for the Nebraska Humane Society and maintain an excellent working relationship with Omaha City Officials, Omaha City Prosecutor’s Office, Omaha Police Department, and similar Sarpy County agencies.
Respond to complaints or concerns of the city administration and the public.
Responsible for the humane treatment of all animals by animal control personnel.
Responsible for the acquisition and maintenance of Nebraska Humane Society vehicles.
Ensure that all Nebraska Humane Society procedures and policies are properly carried out.
Represent the Nebraska Humane Society and its animal control program in the community through public speaking and other public relations opportunities.
Act as the media liaison for the Nebraska Humane Society regarding animal control and Field department related issues,
communicating with the media and participating in media (T.V., radio, newspaper) interviews.
Prepare and disseminate media press releases as needed.
Assist in animal care and handling during emergencies.
Demonstrate a commitment to team building through modeling a positive and respectful attitude toward all Nebraska Humane Society employees.
Participate in discussions regarding agency-wide policies and procedures, while driving the Nebraska Humane Society toward our vision.
Resolve employee work related issues and complaints.
Continually work to improve personal management skills as well as the skills of the supervisors within scope of responsibility.
Supervises the off-duty law enforcement personnel working at the shelter.
Arrange and/or facilitate workplace violence, tornado/fire and disaster plan annual staff training.
Oversees scheduling, preparing documentation, and chairing all Potentially Dangerous Dog and Reckless Owner appeal hearings before the Nebraska Humane Society appeals board.
Represents the Nebraska Humane Society in all Potentially Dangerous Dog and Reckless Owner appeal hearings before the City of Omaha Administrative Appeals Board, Sarpy County Appeals Board and/or Nebraska Courts.
Perform any and all other duties as assigned by the President/CEO.

Position Qualifications: Education, Experience, Certification, and Knowledge/Skills/Abilities:

Bachelor’s Degree in the field of Animal Control, Law Enforcement, Criminal Justice, Public or Business Administration, Animal Science, or related field required. A combination of an Associate’s Degree in one of the above studies with a minimum of 5 years management experience will be considered.
Proven management experience required. Must have experience with hiring, training, motivating, coaching, promoting, supervising,
and terminating employees.
Must possess excellent communication skills-both verbally and in writing.
Must have experience with public speaking and media interviews.
Must be computer literate.
Must be able to write citations, search warrants and conduct investigations.
Must be experienced in positively handling stressful situations with the public.
Must have problem solving expertise in an environment of diverse, passionate people.
Must possess demonstrated leadership abilities.
Must have a strong desire to help animals and show compassion toward them.
Must be comfortable and skilled in working with a culturally diverse staff and community.
Must be able to make independent judgments and decisions which can impact the reputation of Nebraska Humane Society in the community.
Must have good vision for detailed work.
Must be able to forecast, prepare and monitor annual budgets for assigned departments.
Must have a valid driver’s license with acceptable driving record and be able to provide proof of vehicle insurance.
Must be willing to work extended hours and be available 24/7.
Must demonstrate maturity, good judgment and a professional manner and appearance.
Must be considerate and respectful of all employees, volunteers and customers.


Prior law enforcement or animal control experience preferred.

Work Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions within the work environment.

The noise level in the office environment is usually quiet, though barking or whining of animals may be escalated at certain times in certain areas of the building.
High exposure to animals whose reactions to the shelter environment cannot be predicted.
Temperatures in the shelter environment are varied, though usually moderate, and dependent on the season.
Potential exposure to zoonotic diseases and hazardous chemicals.
Ability to work around animals without severe allergic reactions. As work may need to be done outside of the shelter, the employee may encounter environmental issues outside of our control such as fallen tree limbs, rain storms or snow/ice. When this occurs, the employee must report the issues immediately to their direct supervisor who will work to resolution.

The Nebraska Humane Society provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status, status as a veteran, or any other protected category, in accordance with applicable federal, state and local laws.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.