General Summary of Position
The incumbent in this position performs secretarial, clerical and receptionist support duties necessary for the operations of a patient care unit. These functions are performed in accordance with all applicable laws and regulations and Georgetown University Hospital's philosophy, policies, procedures and standards.
Minimum Qualifications
Education
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High School Diploma or GED required or
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the equivalent (GED). required and
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Completion of a Unit Secretary Training Program or equivalent in experience. required
Experience
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1-2 years Experience as a unit secretary, including experience in an acute care facility. preferred
Knowledge, Skills, and Abilities
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Familiarity with basic medical terminology preferred.
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Ability to set priorities and organize many functions at the same time for an entire unit.
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Flexibility and calmness required in order to perform a variety of functions in a setting which may be stressful or change unexpectedly due to a patient's condition.
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Ability to follow oral and written instructions.
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Must have effective communication and interpersonal skills to relate to patients with varying degrees of illness, staff and visitors.
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Must have the desire to function as a member of a healthcare team.
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Ability to learn and use basic automated systems for inventory, transmission of information and record keeping.
Primary Duties and Responsibilities
- Acts as a receptionist on the unit and provides appropriate assistance to families and patients.
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Transcribes doctor's orders and coordinates patient testing, procedures and appointments with other departments.
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Receives supplies, nourishments, check orders and places items in the appropriate storage areas.
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Maintains and operates the unit's computer system and other communication systems (e.g. bulletin boards, paging system, intercom, telephone etc.), transmits data for EKG's to Heart Station, responds to requests in emergency situations as well as to call lights.
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Maintains and controls medical records and assembles charts according to discharge procedures.
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Submits charges for treatments and/or CSS supplies according to established procedures.
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Check office equipment for maintenance and repair and requests needed services.
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Performs inventory of stock levels of sterile/non sterile patient care and unit supplies and completes required records and prepares orders/credits for supplies.
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Exemplifies Guest and Staff Relations standards in all activities.
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Assumes other duties and responsibilities that are appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all-inclusive.
Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:
- Strong emphasis on teamwork—our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
- Comprehensive total rewards package—including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
- More career opportunities closer to home—as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It’s how we treat people.
