Library Literacy Assistant

City of Orange, CA - Orange, CA (30+ days ago)

This Part-Time Library Literacy Assistant position is funded by a California Library Literacy Services (CLLS) grant, a program of the California State Library. The Orange Public Library received the grant in 2016 to establish and expand its Adult Literacy Program. The Library will re-apply for the CLLS grant in Spring 2019.

This is a part-time position with a schedule averaging fourteen hours per week.

First interviews tentatively scheduled for Wednesday, August 15, 2018 and Thursday, August 16, 2018.

Under general supervision, provides direction, information and assistance to clients and volunteers of Literacy Program; assists with recruiting, training, and recognizing/rewarding volunteer tutors; maintains tutor/learner records; performs reading level assessments; provides outreach to the community; participates in the activities of the specialized library literacy community; coordinates scheduling of the learner/tutor pairs; and performs related work as required.


Receives general supervision from Literacy Coordinator or other library management staff. May exercise technical or functional direction over tutors and other volunteers.


This is a journey-level class that is capable of performing the full range of technical and administrative activities of the Library Services Department's Literacy Program, including on-boarding learners and tutors, assisting with assessment of learners and training of tutors, and scheduling sessions. event planning, and community outreach. Other responsibilities include working with staff to support program initiatives and develop program parameters; ensuring compliance with all applicable department and City policies and procedures; supporting and assisting with a volunteer recognition program; and maintaining records and reporting statistics related to the program, including tracking hours.

Examples of Duties
Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

Assists in developing and implementing goals, objectives, policies, programs, procedures, and work standards for Library's Literacy Program.
Assists with tutor and learner recruitment and evaluation of learner assessment tests.
Participates in selection and review of library literacy materials and resources.
Schedules training sessions for volunteer tutors and learners
Contributes to an active public awareness campaign by visiting community groups, assisting with developing and disseminating public relations and recruitment materials such as brochures, flyers, videos and newsletters.
Supports literacy special events and participates in library special events as appropriate.
Assists in the development and preparation of grant applications and supporting documents.
Maintains accurate records including volunteer hours, learner goal progress, and program expenditures.
Monitors new developments in the literacy field; incorporates new developments, as appropriate, into programs and services.
Performs other duties as assigned.
Typical Qualifications

Knowledge of:
Principles, practices, and methods of volunteer and/or educational programs.
Principles, practices, and techniques of community outreach and service promotion.
Basic report preparation techniques; effective communication techniques.
Basic record keeping principles and procedures.
Basic mathematical principles.
Modern office practices and procedures, including the use of standard office equipment.
Computer applications related to the work.
English usage, grammar, spelling, vocabulary, and punctuation.
Techniques of dealing with individuals of various ages and from various socio-economic groups.
Techniques for providing a high level of customer service by effectively dealing with the public, customers, volunteers, and City staff.

Ability to:
Perform varied Literacy Program work accurately and under minimal supervision.
Demonstrate an awareness and appreciation of a diverse community, interacting and communicating successfully with people from a variety of backgrounds both individually and in groups.
Establish and maintain effective working relations with adult learners and their families, volunteers, tutors, and library staff.
Access, retrieve, enter, and update information using a computer workstation.
Operate modern office equipment, including computer equipment and specialized software applications programs.
Learn, interpret, and apply regulations, policies, and procedures.
Schedule and coordinate projects; set priorities; adapt to changing priorities.
Organize own work, set priorities, and meet critical time deadlines.
Make sound, independent decisions within established policy and procedural guidelines.
Use English effectively to communicate in person, over the telephone, and in writing.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.
Recognize successful methods and programs for teaching literacy skills and adapt them to the needs of adults and families in the Literacy Program.
Prepare clear and concise reports, correspondence and other written materials; maintain accurate records.
Contribute to a successful team effort.

Education and Experience:
Graduation from an accredited four-year college or university with major coursework in education, public administration, social services, or a related field. One (1) year of experience in a literacy program, teaching, library or community service program similar to the Literacy Program. Experience working with community groups and organizations is highly desirable.

Licenses and Certifications:
Supplemental Information

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This classification primarily works indoors and requires frequent standing in work areas and walking between work areas. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and shelve materials. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 50 pounds.

Environmental Elements

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.


Required to work flexible schedules including evenings and weekends.