Full Job Description
Partners with business leaders to ensure execution and prioritization of HR strategies, initiatives, goals and business plans.
Provides HR leadership and influence through deep relationships with assigned senior leadership teams.
Contributes to the business strategy by helping leaders identify, prioritize and build organizational capabilities, behaviors, structures and processes.
Provides proactive and strategic guidance and support for organizational planning and development initiatives that align the HR agenda in support of key business strategies and initiatives.
Proactively engages on talent management agenda including attrition, retention, recruiting, succession planning, professional development, performance, leadership development
Builds strong, credible business relationships with senior stakeholders, their teams and managers and create a respected presence with employees
Provides consultative guidance and coaching to managers and employees on human resources-related matters, ensuring alignment with corporate policies, goals, and objectives
Provides HR policy guidance and interpretation
Provides guidance and input on business unit restructures, workforce planning and succession planning
Supports company-wide organizational development
Provides Roundtable process management
Partners with the HR team to manage and resolve complex employee relations issues
Partners with department leaders to develop goals and KPIs
Provides day-to-day performance management guidance to all leaders (e.g. coaching, counseling, career development, disciplinary actions) and ensure the effective deployment of the company performance management policy and process
Works with management and employees to improve work relationships, build morale, and increase productivity and retention
Fosters a positive team environment
Ensures confidentiality of internal and external data
Performs ad-hoc projects and other duties as assigned
Verbal Communication - Expert
Written Communication - Expert
Teamwork - Expert
Relationships - Expert
Negotiation - Advanced
Organizational Awareness - Expert
Learning Agility - Expert
Analysis - Advanced
Problem Solving - Advanced
Process Orientation – Proficient
Prioritization - Expert
Role Specific Skills
Ability to understand business structure and goals and recommend new approaches, policies and procedures to drive continual improvement in business outcomes and the development of the value of HR within the company
Proficient in MS Office suite and HR IT tools such as LMS and HRM systems
People Management Skills
Individual contributor role
Completed Bachelor’s Degree or equivalent
At least 10 years of human resources experience
Experience supporting hourly employee client groups
Proficient in Microsoft Word, Excel, PowerPoint, Outlook
Master’s Degree in HRM or MBA preferred
PHR or SPHR certification
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities, and schedule may change at any time with or without notice.
SMS Assist is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identify and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law.