Patient Care Coordinator (NCI)

Leidos - Bethesda, MD (30+ days ago)3.8


Within the Leidos Biomedical Research Inc.’s Clinical Research Directorate, the Clinical Monitoring Research Program (CMRP) provides high-quality comprehensive and strategic operational support to the high-profile domestic and international clinical research initiatives of the National Cancer Institute (NCI), National Institute of Allergy and Infectious Diseases (NIAID), Clinical Center (CC), National Institute of Heart, Lung and Blood Institute (NHLBI), National Institute of Arthritis and Musculoskeletal and Skin Diseases (NIAMS), National Center for Advancing Translational Sciences (NCATS), National Institute of Neurological Disorders and Stroke (NINDS), and the National Institute of Mental Health (NIMH). Since its inception in 2001, CMRP’s ability to provide rapid responses, high-quality solutions, and to recruit and retain experts with a variety of backgrounds to meet the growing research portfolios of NCI, NIAID, CC, NHLBI, NIAMS, NCATS, NINDS, and NIMH has led to the considerable expansion of the program and its repertoire of support services. CMRP’s support services are strategically aligned with the program’s mission to provide comprehensive, dedicated support to assist National Institutes of Health researchers in providing the highest quality of clinical research in compliance with applicable regulations and guidelines, maintaining data integrity, and protecting human subjects. For the scientific advancement of clinical research, CMRP services include comprehensive clinical trials, regulatory, pharmacovigilance, protocol navigation and development, and programmatic and project management support for facilitating the conduct of 400+ Phase I, II, and III domestic and international trials on a yearly basis. These trials investigate the prevention, diagnosis, treatment of, and therapies for cancer, influenza, HIV, and other infectious diseases and viruses such as hepatitis C, tuberculosis, malaria, and Ebola virus; heart, lung, and blood diseases and conditions; parasitic infections; rheumatic and inflammatory diseases; and rare and neglected diseases. CMRP’s collaborative approach to clinical research and the expertise and dedication of staff to the continuation and success of the program’s mission has contributed to improving the overall standards of public health on a global scale.

The Clinical Monitoring Research Program (CMRP) provides comprehensive, dedicated clinical research and study coordination in support of the National Cancer Institute’s (NCI’s), Center for Cancer Research (CCR), Urologic Oncology Branch (UOB).


The Patient Care Coordinator III will:
Label all UOB patient medical record (internal and external) notes with patient Medical Record number and print and submit to Medical Records for filing
Organize and track pathology slides; send pathology slides back to originating hospital; keep pathology mailing list up to date; log in and file pathology air bills; scan, log and distribute pathology reports
Copy consent forms after clinic and distribute to UOB Research Nurse; mail to patient; file into patient’s chart and deliver original to Medical Record department
Collect outside medical records, including radiology images and pathology slides to be read by NIH staff
Return path slides to Histology lab and pick up new pathology slides
Enter patient travel authorizations (ATV’s) daily
Prepare and provide detailed schedules for patients
Ensure patients are educated regarding pre‐operative studies and procedures
Confirm all necessary pre‐operative tests/studies have been ordered and completed
Notify clinical staff of patients who call to cancel and/or reschedule surgeries
Coordinate off‐site registrations and obtain medical record numbers for patients using the SOP
Perform tracking on new patient calls
Enter/update surgery and/or post‐operative follow‐up appointments into the surgical/clinical calendar
Maintain calendar with current updates for the weekly Radiology Conference
Schedule imaging studies and consults needed prior to surgery, such as: neurosurgery, endocrinology, cardiology, and internal medicine
Confirm appointments in CRIS system
Reschedule surgeries (only as instructed by clinical staff)
Submit inpatient unit and day hospital pre‐admit forms prior to patients’ arrival
Position is located in Bethesda, Maryland


To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below:

Possession of a high school diploma or equivalent
Foreign degrees must be evaluated for U.S. equivalency
A minimum of five (5) years of progressively responsible administrative experience
Experience scheduling patient appointments and maintaining patient records
Experience working with all levels of medical staff
Understanding of clinical operations in order to provide adequate patient care arrangements
Strong customer service skills
Strong organizational skills with the ability to successfully manage competing priorities
Ability to follow through with delegated tasks and take accountability
Ability to efficiently compose correspondence, prepare reports from raw data, design and set up filing systems
This position is subject to obtaining and maintaining a security clearance

Candidates with these desired skills will be given preferential consideration:

Experience scheduling surgeries in the Operating Room (OR)
Experience scheduling in Cardiology
Knowledge of medical/scientific objectives and terminology
General familiarity with requirements of clinical protocols
Knowledge of special ambulatory care regulations

Leidos Overview:
Leidos is a global science and technology solutions leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported pro forma annual revenues of approximately $10 billion for the fiscal year ended January 1, 2016 after giving effect to the recently completed combination of Leidos with Lockheed Martin's Information Systems & Global Solutions business (IS&GS). For more information, visit The company’s diverse employees support vital missions for government and commercial customers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.