Senior Director of Product Development

Recovery Centers of America - King of Prussia, PA (30+ days ago)2.8


Addiction is tearing our nation apart, with 72,000 loved ones lost to overdose in 2017 alone. The Recovery Centers of America (RCA) are on the front line in the fight against addiction every day. At Recovery Centers of America, we founded our organization on a set of new and pioneering beliefs. We provide high quality addiction treatment which is as affordable and accessible as treatment is for any other chronic disease, such as cancer or diabetes. We treat patients in world-class facilities with top medical professionals, we are in-network with major insurance companies, and we know that patients who are treated well get well sooner and stay well longer.

We are here to help. From answering phone calls and admitting into our facilities 24/7, 365 days a year, to providing a continuum of care within inpatient and outpatient. We serve men and women and first responders, include the family in treatment and have a strong alumni program as well.

Position Overview

As a growing, passionate healthcare company, we are looking for a Senior Director of Product Development. The ideal candidate will have worked within an inpatient behavioral health setting for 10+ years, creating, developing and improving programs.

Specific Responsibilities

  • Defining, standardizing and enhancing the Substance Use Disorder programs at our current six sites (which are growing rapidly, and new sites will be added in 2019). This involves working closely with others across the organization, both at headquarters and at the sites, and within the communities we serve.
  • Creating new programs for those with Substance Use Disorder. This is inclusive of assessing the needs of the communities our sites service, assessing what services are already available within and outside RCA and how they can be enhanced, determining and implementing world class level of care, handling staffing and resource implications, building relationships and partnering with Marketing to communicate the programs being provided, etc.
  • Improving RCA patient success by developing engaging, effective programs and content in partnership with top medical professionals and clinicians.

Education and Experience

  • Bachelor's Degree, Masters degree preferred
  • Ideally, 10+ year's minimum experience as Product Development/Product Manager within a substance use recovery center, hospital or other behavioral health treatment environment
  • An entrepreneurial mindset and willingness and ability to lead and manage complex, multi-pronged projects from beginning to end
  • Working knowledge of behavioral health management practices and clinical operations
  • Working knowledge of operations and marketing methods
  • Willingness and ability to travel 50% of the time on a regular basis

Competencies:

Customer Service: Demonstrates concern for meeting internal and external customers' needs in a manger that provides satisfaction for the customer within the resources that can be made available.

Impact and Influence: Works effectively with and through others including those whom there is no formal authority over.

Project Management: Coordinates the diverse components of the project by balancing scope, time, cost, and quality.

Communication: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.

Work Environment: May work in a variety of environments including professional offices, clinics, hospitals, or out-patient facilities.

Physical Demands: While performing the duties of this position, the employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.

Travel: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected

Job Type: Full-time

Experience:

  • Product Development in a substance abuse/healthcare setting: 10 years (Required)

Education:

  • Master's (Preferred)

Location:

  • King of Prussia, PA (Required)

Work authorization:

  • United States (Required)