Internal Investigator - Conduct Management Office

Wells Fargo - Plano, TX

Job Description
At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Corporate Risk helps all Wells Fargo businesses identify and manage risk. The team focuses on several key risk types, including conduct, credit, financial crimes, information security, interest rate, liquidity, market, model, operational, regulatory compliance, reputation, strategic, and technology risk.

The group provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, the group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company.

Enterprise Investigations, a division of the Conduct Management Office, CMO, is responsible for protecting Wells Fargo’s assets, brand, and reputation by investigating allegations of team member or contingent worker misconduct specific to potential violations of law or dishonest acts.

The Internal Investigator (II) will support the Investigations team, assessing and investigating a variety of allegations.

Conducts detailed investigations of internal fraud/misconduct activity within area of expertise
Exercises discretion regarding investigative actions to identify, evaluate and take necessary actions on an individual case basis
Performs assessment of the risks presented by the activity and conducts investigation by applying the appropriate
Investigative techniques (interview, e-discovery, evidence collection, forensic examination, etc.) and utilizing internal/external technology sources and contacts to gather comprehensive evidentiary materials
Partners with HR/ER, Legal and line management to offer recommendations for employment decisions based on the results of the investigation. Offers solutions as to any identified control weaknesses
Documents case file decision making process specific to the activity being investigated
Makes risk based decisions on behalf of Wells Fargo that is are in compliance with bank, legal and regulatory requirements and recommends actions in response to investigations
Prepares and files Suspicious Activity Reports (SAR) and other crime reports as appropriate
May refer appropriate activity to law enforcement for criminal or civil prosecution
May act as liaison with law enforcement and legal counsel; may represent the bank in legal proceedings
Internal Investigators could be supporting these groups: Consumer Banking, Consumer Lending, Wholesale / International, Wealth & Investment Management / Wells Fargo Securities, Sales Conduct, Internal Fraud Monitoring & Detection, Anti-Money Laundering / Bank Secrecy Act.

***To be considered for role, candidate(s) must be willing to be located in the (14) target locations listed.

***Please note: based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities within Wells Fargo.

Required Qualifications

4+ years of experience in financial crimes or policy violation investigations in one or a combination of the following: internal/external fraud, BSA/AML, terrorist financing, or financial crimes risk management; or an AA/AS degree with 2 years experience in the foregoing; or a BS/BA or higher

Desired Qualifications

Investigative interviewing skills
A BS/BA degree or higher
Certified Fraud Examiner (CFE)
Certified Fraud Specialist (CFS)
Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders
Strong organizational, multi-tasking, and prioritizing skills
Ability to manage multiple small to medium sized projects simultaneously
Microsoft Excel spreadsheets experience importing, exporting, and manipulating data
Ability to navigate multiple computer systems, applications, and utilize search tools to find information

Other Desired Qualifications
Excellent oral and written communication skills and be capable of effectively communicating research findings and analysis to business partners
Strong link analysis skills to identify common fraud elements, trends, or points of interests to locate related incidents
Familiarity with case management systems
Demonstrated ability to work with leaders and team members at all levels and across functional lines
Possess a high level of technical skills to navigate various applications to identify internal fraud
Strong interpersonal skills and be highly effective in dealing with individuals regarding sensitive and sometimes controversial matters

Job Expectations

Ability to travel up to 10% of the time

Street Address
TX-SA-North Central: 945 Isom Road - San Antonio, TX
TX-Plano: 4975 Preston Park Blvd - Plano, TX
MN-Saint Louis Park: 435 Ford Rd - Saint Louis Park, MN
MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO
AZ-PHX-Central Phoenix: 100 W Washington St - Phoenix, AZ
AZ-Mesa: 305 E Main Street - Mesa, AZ
NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC
GA-Smyrna: 2890 Atlanta Rd Se - Smyrna, GA
UT-Salt Lake City: 1095 E 2100 S - Salt Lake City, UT
OR-Portland: 1300 Sw 5th Ave - Portland, OR
MN-Burnsville: 100 W Burnsville Pkwy - Burnsville, MN
CO-Broomfield: 2 Garden Ctr - Broomfield, CO
IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.