Full Job Description
This Field Examiner position is for the Department of Veterans Affairs, Veterans Benefits Administration, located in the Fiduciary Hub. The Field Examiner (FE) determines the payee (fiduciary), best suited to the needs and situation of VA beneficiaries, who are incompetent due to legal disability, mental disability, physical disability or minority. The Field Examiner ensures that beneficiaries receive all the benefits they are entitled to, and takes necessary actions to protect their assets.
Performs visits to veterans and beneficiaries to evaluate physical and mental conditions or capacity; independently determine ability to handle or manage funds
Conducts field examinations to determine who to appoint as fiduciaries for incompetent or minor beneficiaries
Verify the welfare and adequate living conditions of veterans under fiduciary care and make arrangements for deficiencies
Conduct background investigations on proposed fiduciaries
Reviews and reports on fiduciary performance; conduct investigations involving the misuse of VA funds
Explain laws and regulations governing fiduciary responsibilities to veteran, beneficiary and fiduciary
Investigate and make determinations on identified misuse, complaints, allegations, contested claims for benefits, special apportionments, eligibility for VA compensation, etc.
Work with representatives of other Federal, State, and local police, social and protective services agencies and courts regarding the safety, protection and living conditions of veterans
Supervises veterans transitioning to financial independence under the direct pay program.
Work Schedule: Monday-Friday, 8:00am-4:30pm
Compressed/Flexible Schedule: Available
Virtual: This is not a virtual position.
Position Description Title/PD#: Field Examiner / 36002A GS-9
Relocation/Recruitment Incentives: Not authorized
Financial Disclosure Report: Required
76% or greater - You will be expected to travel for this position.
Job family (Series)
1801 General Inspection, Investigation, Enforcement, And Compliance Series
Conditions of Employment
You must be a U.S. Citizen to apply for this job
Selective Service Registration is required for males born after 12/31/1959
You may be required to serve a probationary period
Subject to background/security investigation
Selected applicants will be required to complete an online onboarding process
Valid Drivers License
You will be required to reside within a 50 mile radius of duty location
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/30/2020.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.
For a GS-9 position you must have served 52 weeks at the GS-7.
If you are a current or former Federal employee, a copy of your most recent SF-50 is required. The SF-50 that indicates proof of status (for example, whether you were a career or career-conditional employee); proof of duty station location, and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If you have previously held a higher grade and are applying based on that grade, you must provide a copy of the SF-50 showing you held the higher grade IN ADDITION to your last or most recent SF-50 indicating proof of current status. Do not submit an award SF 50, or a General Adjustment SF-50 as proof of status or Time in Grade.
Examples of appropriate SF-50's include:
Within grade increases;
Promotions ; or
The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
If you are a current VBA employee outside of the commuting area seeking a reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS-9 (or higher) and the promotion potential of your current position must be at least GS-11.
You may qualify based on your experience and/or education as described below:
Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-7) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: fact finding sources (i.e., conducting interviews, researching court records, etc.) to verify facts and obtain specific pieces of information; or, experience applying Federal, state and/or local laws and regulations to administer benefits programs or services; or, financial management experience for individuals or businesses. OR,
Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree or two (2) full years of progressively higher level graduate education leading to such a degree in Social Work, Counseling Rehabilitation, Criminal Justice, or another degree specifically related to the duties of this position which demonstrates the knowledge skills, and abilities necessary to do the work (submit your transcripts) OR,
Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond a Bachelors Degree.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: The job requires driving in government owned automobiles, often very long distances requiring overnight lodging. Some walking and climbing of stairs is required since interviews with VA beneficiaries are conducted at the residences of the beneficiaries.
If applying as a status candidate with current or former Federal Service, provide a copy of your most recent SF-50, "Notification of Personnel Action" showing you are/were in the competitive service and the highest grade or promotion potential held. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one year time-in-grade.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Only education or a degree recognized by the U.S. Department of Education from an accredited college, university, school, or institution may be used to qualify for Federal employment. You can verify your education here If you are using foreign education to meet qualification requirements, you must include a Certificate of Foreign Equivalency with your transcript(s) in order to receive credit for that education.
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.This job opportunity announcement may be used to fill additional vacancies.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
You will be evaluated on the following Competencies for this position:
COMPETENCY 1. INVESTIGATION: Conduct interviews, interrogations, investigations and inspections involving issues such as contested benefit claims, fraud, abuse, embezzlement, special apportionment, dependent status, etc.
COMPETENCY 2. JUDGMENT/DECISION: Demonstrate cognitive thinking for the purpose of reaching a decision, drawing sound conclusions, or making critical distinctions about people, situations, ideas or events through assessment, comparison and/or deliberation.
COMPETENCY 3. ORAL COMMUNICATION: Verbally explain laws, programs and processes clearly to individuals/corporations; communicate to obtain info, coordinate services/benefits; verbally report facts and findings to represent claimant and/or government.
COMPETENCY 4. FINANCIAL MANAGEMENT/BUDGETING: Apply basic budget, accounting and fund control principles to estimate spending and manage funds.
COMPETENCY 5. CONFLICT MANAGEMENT: Demonstrate objective, unbiased views, promote calm dialogue/cooperation, exhibit foresight to identify and defuse conflict before it occurs.
COMPETENCY 6. RESEARCH/ANALYSIS: Conduct research by reviewing info/records of financial/bank statements, case files, correspondence for compliance or investigative purposes, analyze info/data to make appropriate decisions and referrals.
COMPETENCY 7. SELF-MANAGEMENT: Sets well defined and realistic goals; monitor progress and time, self- motivated to achieve and deal with stress effectively/appropriately.
COMPETENCY 8. TECHNICAL COMPETENCE: Knowledge of Federal, state and local laws, regulations, policies, guidelines, procedures and judicial determinations applicable to benefits program. (Describe situations in which you assessed benefits eligibility and applied applicable laws, rules, regulations, and procedures.)
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
Background checks and security clearance
Drug test required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
To apply for this position, you must provide a complete Application Package which includes:
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
DD-214/ Statement of Service
Disability Letter (Schedule A)
Disability Letter (VA)
Other Supporting Documents
Proof of Marriage Status
Separation Notice (RIF)
SF-50/ Notification of Personnel Action
Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
This job is open to
Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
Federal employees - Competitive service
Current or former competitive service federal employees.
Internal to an agency
Current federal employees of this agency.
Clarification from the agency
This vacancy is open ONLY to Veterans eligible under VEOA; military spouses authorized to relocate to the Savannah, GA area with a service-member on PCS orders. Current permanent VBA employees holding the GS-07 or higher and seeking non-competitive reassignment/change to lower grade need not to live in the local commuting area.