Program Manager (Chief of Staff for Operations Support)

Transportation Security Administration - Arlington, VA3.4

Full-time
Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce. For additional information about our agency please: click here

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Responsibilities
The incumbent serves as the Chief of Staff for Operations Support, Transportation Security Administration (TSA) and as such supports and implements the TSA Administrator's vision, strategy, direction and purpose of TSA. As the Chief of Staff for Operations Support, you will assist the Executive Assistant Administrator and Deputy Executive Assistant Administrator for Operations support with overseeing the day-to-day operations of TSA, for the following offices:

Requirements and Capabilities Analysis
Global Strategies
Security Policy and Industry Engagement
Intelligence and Analysis

Duties include:
Assisting with the oversight of the day-to-day operations of TSA in accordance with the Aviation Transportation Security Act and TSA's strategic plan.
Supporting the Executive Assistant Administrator and Deputy Executive Assistant Administrator for Operations Support with providing direction, and guidance on behalf of the Administrator of TSA concerning Global Strategies, Security Policy and Industry Engagement, Intelligence and Analysis, Requirements and Capabilities Analysis and supporting operations.
Evaluating the needs of each of TSA's mission operations program offices and its supporting operations in terms of objectives and deadlines set by the Executive Assistant Administrator or Deputy Executive Assistant Administrator for Operations Support or higher authority. As necessary, issues program directives to ensure compliance with overall directives; establishes management controls over program activities; provides a means for evaluating program accomplishments; and corrects program deficiencies. Overseeing the planning, programming, budgeting and execution (PPBE) process for the Executive Assistant Administrator and Deputy Executive Assistant Administrator for Operations Support.
Advising the Executive Assistant Administrator and Deputy Executive Assistant Administrator for Operations Support on matters affecting the strategic and operational direction of TSA in all areas of security programs and policies, infrastructure, and internal processes.
Applying expert level knowledge and a thorough understanding of the principles of management and strategic planning, and the ability to integrate the work of multiple organizational components, projects and/or programs to accomplish mission objectives.
Serving as an executive level consultant and technical expert to the Executive Assistant Administrator and Deputy Executive Assistant Administrator of Operations Support.
Ensuring that the Executive Assistant Administrator and Deputy Executive Assistant Administrator for Operations Support are apprised of the overall operations of TSA, including the current condition of aviation, land, and the status of Airport Transition. Serving as the personal representative of the Executive Assistant Administrator and Deputy Executive Assistant Administrator for Operations Support in these areas.
Serving as the Acting Deputy Executive Assistant Administrator for Operations Support in his/her absence. Entrusted with the authority, within established limits to speak and make commitments on behalf of the Executive Assistant Administrator and Deputy Executive Assistant Administrator for Operations Support for TSA; maintaining potential relationships with key representatives of Congress; the military; other Federal agencies; state and local governments; aviation, maritime and land transportation industries; law enforcement officials; the general public; and the heads of various other domestic and foreign public and private transportation organizations. Presenting and defending TSA positions in formal and informal meetings with these key officials.
Assisting the Executive Assistant Administrator and Deputy Executive Assistant Administrator for Operations Support with continuing contact with key representatives of Congress; the military; other Federal agencies; state and local governments; aviation, maritime and land transportation industries; law enforcement officials; the general public; and the heads of various other domestic and foreign public and private transportation organizations.
Travel Required
Occasional travel - Occasional travel may be required. A minimum of one (1) week of travel in a full-time duty status will be required within 90-days of entry on duty to complete TSA’s in residence New Hire Training. This training will occur away from the employee’s duty station of record. Employees will be paid for compensable hours and reimbursed for authorized travel expenses per TSA Travel Policy.

Supervisory status
Yes

Promotion Potential
L

Job family (Series)
0340 Program Management
Requirements
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Requirements
Conditions of Employment
You must possess U.S. Citizenship or be a U.S. National.
You must complete a favorable Single Scope Background Investigation (SSBI).
You must pass Drug Screening, subject to random drug tests.
You must be able to obtain and maintain a Top Secret clearance/SCI.
Please see "Other Information" for additional Key Requirements.
You must meet the qualification requirements for this position no later than the closing date of the job opportunity announcement.

Qualifications
To qualify for the SV-L Pay Band, you must have one year of specialized experience at the SV-K Pay Band or GS-15 in the Federal service or equivalent experience in state or local government or the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position. Such experience includes providing leadership in managing programs related to global strategies, security policy and industry engagement, intelligence analysis, and requirements and capabilities analysis in a large, complex agency.

National Service Experience (i.e., Volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education
Additional information
Eligibility to apply for other Federal positions: TSA is an Excepted Service agency exempt from most of Title 5 United States Code; therefore, employment with TSA does not confer the "Competitive Status" that generally results from selection and service in Competitive Service agencies. The Office of Personnel Management (OPM) has established an Interchange Agreement, which allows most permanent TSA employees to apply and be considered for vacancies in Competitive Service agencies. Information from OPM on this or other Interchange Agreements is available at: http://www.opm.gov.

To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation as a condition of placement into this position.

DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.

TSA employees who are absent for the purpose of performing military duty may apply for any vacancies announced in their absence.

It is the policy of the Government not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. Information about an individual's employment experience will be used only to determine the person's qualifications and to assess his or her relative level of knowledge, skills, and abilities. Although an individual's personal conduct may be relevant in any employment decision, including conduct during periods of unemployment or evidence of dishonesty in handling financial matters, financial difficulty that has arisen through no fault of the individual will generally not itself be the basis of an unfavorable suitability or fitness determination.
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When you enter on duty, you will be required to complete a Public Financial Disclosure Report, OGE Form 278. You will need to provide this information annually.

You will be required to serve a supervisory probationary period of one year unless one has previously been completed.

TSA policy requires verification of Selective Service registration for male applicants born after 12/31/59. For more information click here.

View common definitions of terms found in this announcement.

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How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on a comparison of the position requirements against the quality and extent of the experience and/or related education as reflected in your resume and supporting documentation. You are encouraged to ensure work experiences clearly show possession of the competencies required for this position. We will compare your resume and supporting documentation to your responses on the assessment questionnaire. If, after reviewing your resume and any supporting documentation, a determination is made that you have rated yourself higher than is supported by your application materials, your category placement may be adjusted and/or you may be excluded from consideration for this job.

When completing the assessment questionnaire for this position, you will be prompted to elect if you wish for your application to be considered as External (where Veterans' Preference applies), as Status (current or former Federal Employees), and/or Internal to TSA as a current permanent or competitive temporary employee. At that time, please select the answer(s) that apply to you and your application to this position.

Candidates will be rated and ranked using Category Grouping procedures. Under Category Grouping, candidates will be rated and ranked into one of three categories:

Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position;

Well Qualified - applicants possessing experience that exceed the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job; and;

Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.
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Background checks and security clearance
Security clearance
Top Secret/SCI

Drug test required
Yes

Required Documents
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Required Documents
In addition to a resume and the assessment questionnaire, you must submit copies of the following documents as applicable if you are applying based on current or former Federal government status and/or veterans' preference.

1. SF-50: If applying for Internal or Status consideration, all except current TSA employees must submit their most recent Notification of Personnel Action, SF-50, (or an equivalent document). If you elect Internal or Status consideration of your application without submitting an SF-50 demonstrating a tenure code of "1" or "2" in block 24, your application may not receive this type of consideration. TSA employees must also have tenure codes of "1" or "2" but may omit attaching an SF-50.

2. DD-214: If you are claiming Veterans' Preference, provide a copy of your DD-214 (Member Copy 4) Certificate of Release or Discharge from Active Duty, or other appropriate documentation to prove your entitlement and to provide verification of an Honorable Discharge. Failure to provide this documentation verifying qualifying service will result in your application not receiving 5-point preference.

3. VA Letter: If you are claiming Veterans' Preference based upon a Compensable Disability, Widow or Spouse Entitlement, or as a Purple Heart recipient, you must submit your DD-214 or other proof of entitlement; and the required proof of disability, i.e., Department of Veterans Affairs letter dated 1991 or later. Failure to provide this documentation will result in your application not receiving 10-point preference.

If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Benefits
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Benefits
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.