Business Analysis Manager

JP Morgan Chase - Jacksonville, FL3.9

Business Analysis Manager is a Vice President position that is responsible for an MIS support function for the Mortgage Servicing line of business. The function includes business intelligence, operational reporting and analytics solutions that drive achievement of business goals, process improvement and control initiatives. The candidate must have a strategic thought process in leading development of business intelligence and data solutions to solve complex business problems. An ideal candidate would also have progressive advancement in leadership and proven track record of data related projects that have resulted in improved performance, controls and profitability.

Essential Job Functions:
Working the Business Units to evaluate, analyze and map business processes to develop solutions that provide accurate, consistent and reliable data and report delivery. Partnering with several divisions including IT, Project Management, Risk, Finance, Quality Assurance, Business Controls in planning and executing on strategic business initiatives. Designing and executing solutions for operational reporting to support process controls, pipeline management, monitoring productivity and ad-hoc analysis. This includes development and maintenance of regular reports, dashboards and presentation decks. Partners with stakeholders to develop and adhere to data quality and timeliness standards. Provide direct management of a team of highly skilled data/report analysts.

Specific Qualifications and Skills
Minimum 3 years management and leadership experience.
Bachelor’s degree or plus in Business, Finance, Mathematics, Statistics, Computer Science or other related fields .
Strong knowledge and proficiency in SQL programming languages and Business Intelligence applications.
3+ years of experience working within SQL Server or other database environment.
2+ years of experience building SSRS Reports preferred.
5 Years of Financial Services Experience.
3 Years previous Home Lending experience preferred
Well-developed analytical and problem solving skills
Strong communication skills and the ability to communicate effectively with both technical and business audiences
Able to organize/manage multiple priorities and projects coupled with the flexibility to quickly adapt to ever changing business questions and needs
Knowledge of sound data modeling and architectural principles.

General Skills and Knowledge

Proactively looks for ways to improve processes and procedures
Prioritizes and manages in ways that use resources effectively
Is decisive, communicates findings and issues and proposes solutions to business executives
Stays abreast of trends and industry best practices
Sets high standards for performance for self and others
Differentiates performance and recognizes rewards based on merit
Develops others through coaching and mentoring. Fosters positive motivation, balances adaptive and tactical performance.
Is viewed as confident and trusted advisor to supported lines of business
Produces clear and succinct written and verbal communications and knows how to think through and frame messages for different levels of audience
Sponsors and develops preventive processes and strengthens the control framework and monitor potential process failures or weaknesses.
Upholds reputation of the firm at all times and exemplifies the highest standards
Possesses conflict resolution, change management, project management and cross functional leadership skills.