Self-Insured Employer Support Professional (Office Professional 2)

State of Ohio Jobs - Columbus, OH3.9

Primary Location: United States of America-OHIO-Franklin County
Work Locations: William Green Building 30 W Spring St Columbus 43215-2256
Organization: Workers' Compensation
Classified Indicator: Classified
Bargaining Unit / Exempt: Bargaining Unit
Schedule: Full-time
Compensation: $17.28 - $20.31 per hour
Unposting Date: Nov 18, 2018, 10:59:00 PM
Job Function: Operational and Administrative Support

Self-Insured Employer Support Professional (Office Professional 2) (180005FZ)

Job Duties

The Bureau of Workers' Compensation (BWC) is a dynamic organization that offers career opportunities across many different disciplines. Please click this link to read more, then come back to this job posting to submit your application!

About Our Agency

At BWC, our job is Prevention & Care. It's good for workers, employers and Ohio's economy. Everything we do each day ties back to these two simple purposes:

Preventing injuries and occupational illnesses on the job - The best claim is one that never happens. That's why it's critical for us to focus on prevention through safety education, training and consultation;
Caring for injured workers so they can return to work and life as quickly as possible - In spite of everyone's best efforts, injuries and illnesses can happen in any workplace at any time. That's why we must also focus on injured worker care to ensure the best outcomes and return-to-work success.
When Prevention & Care come together, we seal the deal for our customers - Ohio's employers and injured workers. That same partnership that brings together Prevention & Care is what we're all about. It reduces costs and lowers premiums for employers, allows businesses to succeed throughout the state and, most importantly, keeps Ohio's workers healthy and safe on the job.

We also fulfill a promise made in Ohio more than 100 years ago when workers' comp began. The partnership between business and labor created a system that provides a financial safety net for employers and workers - as well as peace of mind.

About the Self-Insured Department
Ohio law requires employers with one or more employees to obtain workers' compensation coverage or be granted the privilege of self-insurance for liabilities associated with work-related accidents or occupational diseases. Thus, employees are covered either through the Ohio State Insurance Fund or by a self-insuring employer. The Ohio Bureau of Workers' Compensation has a team of professionals equipped to evaluate applications from employers for self insurance.

About the Job

This professional performs specialized clerical tasks including but not limited to:

Intakes incoming calls and email inquiries for the department;
Assigns correspondence to appropriate staff within department;
Addresses inquiries directly or forwards calls to appropriate parties;
Receives, opens & distributes incoming mail, scans documents into document management system for the department;
Processes all outgoing mail including overnight requests;
Maintains department records &/or employer and claim files (e.g., sets up, maintains, verifies, records information into individual files);
Sets up lease notifications in the document management workflow to initiate the process of setting up a new lease agreement or terminating an existing lease agreement;
Serves as the department coordinator for all mass communication to self-insured community including bulk email distribution, quarterly newsletters and all relevant policy reminders;
Updates data in Self-Insured claims reimbursement database based on employer application & supporting documentation (e.g., hearing orders, payment screens, fee bills and copies of indemnity payments);
Scans & indexes employer and claim files as part of the default employer process;
Schedules Self-Insured Employers Evaluation Board (SIEEB) meetings and informal conferences, as needed;
Coordinates SIEEB meeting schedule among BWC and the Industrial Commission;
Sends notification of SIEEB hearings to employers, authorized reps and legal counsel;
Schedules Self-Insured Review Panel (SIRP) hearings and maintains hearing docket schedule;
Sends notification of SIRP hearings to employers, authorized reps and legal counsel;
Obtains position statements and creates hearing packets.


6 mos. trg. or 6 mos. exp. in using personal computer & related business office software; 6 mos. trg. or 6 mos. exp. in office practices & procedures.

Or 6 mos. exp. as Office Professional 1, 12141.

  • Or equivalent of Minimum Class Qualifications for Employment noted above.
Knowledge of office practices & procedures;* public relations; BWC policies & procedures*;

Skill in personal computer, calculator.

Ability to apply principles to solve practical, everyday problems; read & record figures accurately; add, subtract, multiply & divide whole numbers; complete routine forms; maintain accurate records; arrange items in numerical or alphabetical order; gather, collate & classify information about data, people or things work alone on most tasks; answer routine telephone inquiries from public

(*) Developed after employment.

BWC OCSEA Selection Rights:
This position shall be filled in accordance with the provisions of the OCSEA Collective Bargaining Agreement. BWC bargaining unit members have selection rights before non-bargaining unit members. All other applications will only be considered if an internal bargaining unit applicant is not selected for this position.

Salary Information:
Unless required by legislation or union contract, starting salary is set at lowest rate of the salary range. In most cases successful employees will move up a step in the salary range within six months, with subsequent step increases occurring every year as supported by successful performance evaluation results.

Position may require travel; therefore, persons occupying this position must be able to provide own transportation &/or legally operate a state-owned vehicle.

Educational Transcript Requirement:
BWC requires an official transcript for any applicant claiming to meet the minimum qualifications based on educational achievement. A transcript is only considered "official" if it is verifiable through the educational institution that awarded it (e.g., contains institution watermark, ink stamp, embossed stamp, registrar contact information). If provided from an on-line transcript clearinghouse the transcript must contain clearinghouse contact information so that it can be verified. Printouts of course information available to the student through the institution's website are NOT considered an official transcript. In order for education to be taken into consideration during the application screening process, BWC employees must have an official transcript on file with the Personnel & Benefits department by the deadline date on the job posting. Applicants not currently employed by BWC must attach a copy of the transcript(s) to their application, however, an official transcript will be required if invited to interview for the job opening.

Application Status:
You can check the status of your application online by signing in to your profile. Questions pertaining to things other than your application status can be directed to:

Background Check Information

Prior to an offer of employment, the final applicant will be required to sign a background check authorization form and undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position.