FT or PT Customer Service / Sales Representative

Avis of Wisconsin - Madison, WI

Full-time | Part-time
Customer Service / Sales Representative at Dane County Regional Airport
Full-Time or Part-Time

Be part of a supportive and connected family-friendly team where you'll be appreciated and valued as much as our customers. Whether you have sales experience or not, we're always looking for passionate, high-energy people like you.

What you'll do:
Effectively listen and identify customer needs to communicate and offer additional products and services to enhance the customer's travel experience
Guide customers through the rental process using empathy, empowerment and problem-solving skills to provide a memorable experience to delight the customer
Assist customer with vehicle exchanges, returns, future reservations and any concerns they may have

What we're looking for:
Valid Driver's License with good driving record
Effective verbal communication skills with customers, co-workers and management
Ability to demonstrate professionalism, enthusiasm and outstanding communication skills with customers, co-workers and management
Flexibility to work days, evenings, weekends and holidays
Ability to use proven sales techniques while providing a positive customer experience in a fast-paced environment
Basic computer skills (typing, data entry)

Perks you'll get:
$14 per hour + monthly sales incentives
Additional $2 per hour for evening and weekend hours worked
Paid Time Off for eligible Full and Part Time employees
Paid Holidays for Full Time employees
Access to Medical, Dental, Vision, Life, Disability insurance and other voluntary benefits for Full Time employees
401(k) Retirement Plan with company matched contributions
Full training to learn the business and enhance professional skills
Employee discounts, including discounted prices on car rentals and on the purchase of Avis/Budget cars
Access to Employee Assistance Program

Who are we?
Glad you asked! Midwestern Wheels, Inc. is a licensee of Avis Budget Group who is a leading provider of mobility options including Avis, Budget and Budget Truck brands. With more than 60 years of experience and locations throughout Wisconsin, we are a high energy workplace where things move forward every day. We are a Customer-Led, Service-Driven organization that offers an enthusiastic, family-friendly and collaborative work environment where you can expect to be developed, recognized and rewarded for a job well done.