Wyndham Hotels & Resorts is now seeking a Analyst, PMS Product to join our team.
By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!
The Hotel Technology Client Support (HTCS) Property Systems team is responsible for global PM systems that drive room revenues, process reservations, and oversee capital funds annually.
As a PMS Product Analyst, the primary role is to provide alignment with Wyndham Hotels & Resorts strategic goals at the property systems level (PMS, POS, S&C and interfaced systems). This role will collaborate with business and IT stakeholders to manage the product / services life cycle from strategic planning to tactical activities to delivery. In addition to strategic corporate alignment, we will evaluate new property level systems to be incorporated or interfaced into current systems that would benefit our franchises and managed site from an operational and/or financial impact.
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Plan, create and execute Property Management Systems roadmaps.
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Discovery of new systems and technology.
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Process validation.
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Vendor relations management.
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Product reporting.
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Strong written and oral communication skills.
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Good presentation skills with ability to think outside the box to generate solutions.
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Ability to interpret data and see trends and patterns.
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Analyze complex situations and provide operational solutions.
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Develop business strategies for specific owned systems.
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Provide subject matter expertise in PMS and property level systems.
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Ability to create and maintain relationships with various groups.
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Builds trust and support for initiatives.
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Minimum Associates in IT, Technology, or Hospitality.
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Strong knowledge in Property Management Systems and Property Level Systems. Specifically, Opera Cloud and SynXis Property Hub.
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Previous project or product management experience.
COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,100 hotels across over 95 countries on six continents. Through our network of more than 836,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.
Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.
Employment Status: Full-time
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