Family Engagement Specialist- Prevention & Diversion (North County)

YMCA of San Diego County - San Diego, CA4.0

Full-timeEstimated: $57,000 - $76,000 a year
This position works on critical issues of permanency with transition age youth with the goal of enhancing long term permanency and family connection outcomes. This position engages family members, friends and other supportive adults so that transition age youth will have “lifelong” permanent connections. They support the goal of ensuring youth have concurrent plans which foster relationships with the safest natural support option available. Family members are engaged to develop other alternatives to support transition age youth in living with relatives and staying connected to their families to prevent or end their homeless experience.

What a Family Engagement Specialist Does...

Coordinate Discovery, Engagement, Planning, Decision making, Education and Follow up Support phases of the Family Finding Process and also coordinate Family Team Meetings and Family Group Conferences
Meet with identified family members of transition age youth on an ongoing basis to build rapport and engage them in the permanency planning
Collaborate with treatment teams, including County Partners, keeping them informed of progress and challenges as necessary
Facilitate Permanency Team Meetings and Family Group Conferences
Attend trainings related to Family Finding and apply findings from research on Family Finding best practices
Apply the principles and stages of Family Finding (including Discovery, Engagement, Planning, Implementation, Evaluation, and Follow-up Supports) to working with families
Caseload management, with the youth’s voice leading the process
Coordinate “Permanency Team” to discuss results of searches and who will play what role in youth’s permanency journey
Ensure connection via phone contact, letters and visits are initiated and on-going between youth and family
Data collection and outcome measures entered into Efforts To Outcomes (ETO) database
Coordinate all logistics of the Family finding process for youth and support network. Also includes addressing and removing any barriers for participation and documenting of family plan as a result of the process
Work closely with the team to support all youth in permanency journey
Refer and assist participants in accessing and navigating appropriate services to support them
Meet with participants and other family members to build rapport and engage them in planning for services that can be provided
Keep all participant information confidential and maintain professional boundaries with participants
Develop relationships with service providers such as Child Welfare Services, Social Works, legal service providers, mental health service providers, and self-sufficiency programs
Develop expertise knowledge of the different social service systems including eligibility requirements, services offered, and the application process
Provide follow up services including monitoring progress, holding additional meetings, advocating for participants & family members, providing additional information and resources
Transport participants in YMCA vehicle to and from activities and appointments as needed
Practice non-aggressive defensive driving techniques
Operate YMCA vehicles in safe manner
Work independently and as a team member to create innovative ways to meet contract goals and provide a high level of service that is engaging and meets the needs of the participants
Participate in and attend all required staff meetings, trainings, YMCA staff development events and appropriate agency-wide committees
Ability to work effectively with others in alignment with the YMCA 4 Core Values
Models the 4 Core Values in all aspects of position responsibilities

What We Look for in a Family Engagement Specialist...

Bachelor’s degree in Social Work, Human Services or related field required. Master’s Degree in Social Work or related field preferred
Minimum 1-2 years' experience working in programs in the social work field
Bilingual Spanish/English highly preferred
Must be 21 years of age or older
Display sensitivity to the service population’s cultural and socioeconomic characteristics
Experience or knowledge of Family Group Decision Making models, Family Finding and Permanency models
Experience or knowledge of programs that incorporate the “youth voice”
Commitment to concurrent planning by helping parents reunify with their children or plan alternative permanency options, through a combination of experience and demonstrated interest
Must have experience working directly with families and demonstrated understanding of the challenges they are experiencing
Demonstrate competence, reliability, and good writing skills in clinical documentation
Ability to work with youth, families and community based organizations
In depth knowledge of social work ethics, principles and practices
Experience providing direct client services including assessment and case management
Ability to collaborate with a wide range of service providers
Ability to identify and maintain up-to-date information on resources to develop plans to serve the needs of the participants
Ability to work in a very diverse setting with people of all backgrounds, culture and orientation
Must be self-aware, flexible, adaptable and teachable
Demonstrate initiative, resourcefulness and problem solving skills
Must be able to work independently and as part of a team
Basic computer knowledge and skills
Strong organization skills with the ability to work in an environment of rapidly changing deadlines
Must have reliable transportation to travel throughout San Diego County
Valid CA Driver's License with a good driving record
Current CDL H6 print-out (must be dated within 30 days of application.)
Pass pre-employment drug testing
Pass vehicle proficiency exam
Criminal record clearance by being fingerprinted prior to reporting to work and signing a statement regarding criminal convictions
A physical exam and negative TB test results.
Must be an adult role model with the ability to effectively set limits and function in crisis-oriented and high stress situations
Visual and auditory ability to observe critical incidents and the physical ability to act swiftly in an emergency situation
Ability to adequately observe participants’ activities, enforce safety regulations and apply appropriate policies and procedures
Must possess the ability to lead and interact in group activities and perform related physical skills
This position required sitting and inputting on a computer for extended periods of time
Current CPR/AED and First Aid, both Adult & Child/Infant, certification required and must be from one of the following certifying organizations: American Red Cross, American Heart Association or American Safety & Health Institute