EPIC Lab Analyst, Order (Jr. Clinical Business Analyst), EPIC CIS

NYC Health + Hospitals - New York, NY3.8

Marketing Statement

Empower Every New Yorker — Without Exception — to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

Job Description

Epic Application Analyst must have previous Epic implementation experience. Epic Certification must be current or within prior release version. Individuals must have a strong background analyzing requirements gathered from clinical end users and other clinical stakeholders, creating BRDs, paper mock ups, flowcharts, project schedules and other tasks such as leading validation sessions and build. The right candidate will need the personality to assume ownership of a project, create guidance where there isn’t any and influence the direction if it is not correct. Strong written and spoken language skills are a must and a strong background in clinical healthcare technologies and processes is strongly preferred.


To work alongside with the Orders team and Laboratory staff as an analyst to design and maintain the system with the other teams
Interview users, stakeholders, and sponsors to assess departmental needs to create Business, functional and technical requirements documents
Develop documentation of test plans, technical documentation, release notes, end-user guides, training programs and/or other materials as necessary
Decompose information gathered into details including sources of data, data types, users, user types, interface components, interface navigation needs, reporting needs, and administrative system needs.
Presenting concepts in a concise and focused manner, including narrative, process diagrams, role and accountability diagrams and business-focused story boards
Research industry practices; collect and analyze data; draw appropriate conclusions and recommendations; present results in written reports or through oral presentations using visual aids.
Coordinate user groups and project teams, convening conference calls and meetings and maintaining minutes and follow-up logs
Work collaboratively with Systems Analyst to develop designs, mockups and prototypes
Communicate technical design issues to non-technical people
Ability to work independently and as part of a fast moving team.
Work within timeline and resource constraints provided by the Project Manager
Provide ongoing communication with users, managers, corporate directors and vendors to assure support and current initiatives.
Minimum Qualifications

1. A Baccalaureate Degree or clinical degree from an accredited college or university; or
2. An Associates Degree from an accredited college or university and two years of experience analyzing and transforming information into business, clinical, and/or functional requirements in clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics or related area; or
3. A satisfactory combination of education, training, and experience.
4. Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area(s) listed above, may be credited on a month-to-month basis toward the required work experience for a total of one year.

Department Preferences

Bachelor’s Degree within related field
Epic orders/orders transmittal certification (Preferred)
Cerner lab Certification or equivalent work experience with Cerner (Preferred)
Lab Analyst experience (Required)
Bridges or other interface experience (Required)
Healthcare IT experience with other EMR is (Preferred)
Completed multiple go-lives, and at least one from (near) inception to completion
Experience with an Epic implementation at a multi-hospital system, and/or a major academic medical center.
Experience documenting system architecture design and clinical system workflow.
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
Well-organized, detail oriented, highly analytical, possess strong problem solving skills and must have a desire to be accountable for project success.
Detailed knowledge of general phases of SDLC, project management methods
Participate in special projects as needed and perform other duties as assigned
Must be able to work independently as well as work as part of a fast moving team
Must be able to work at various locations when necessary along with working various shifts
How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply Now" button or mail your resume, noting the above Job ID #, to:

NYC Health + Hospitals / Central Office
Human Resources Department
55 Water Street, 26th Floor
New York, NY 10041
Attn: Recruitment Unit

If applying online, please include your cover letter in the same file attachment with your uploaded resume.