Hotel AGM-Holiday Inn

Holiday Inn - Chicago, IL

Full-time

As the Hotel Assistant General Manager you will ensure guest satisfaction and the efficient operations of the hotel by supervising operating departments in the absence of the General Manager.

Your day-to-day operations will consist but not limited of:

  • Establish performance and developmental goals for team members and providing mentoring, coaching, and regular feedback to enhance performance
  • Demonstrate brand citizenship by maintaining compliance with all required brand and service standards
  • Drive improvement in guest satisfaction goals
  • Perform other duties as assigned. Will also serve as manager on duty
  • Supervision of all front desk functions
  • Participate in recruiting, interviewing and selection of applicants for all departments

Experience Required:

  • 3+ years of previous hotel management experience with an IHG property
  • Opera Experience a most
  • Availability on nights, weekends, and holidays
  • Excellent communication, customer service, and leadership skills, as well as a strong attention to detail
  • The ability to solve complex problems and resolve conflicts smoothly and efficiently

Job Type: Full-time

Experience:

  • relevant: 3 years (Preferred)

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance

This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous
  • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
  • People-oriented -- enjoys interacting with people and working on group projects
  • Detail-oriented -- would rather focus on the details of work than the bigger picture
  • Achievement-oriented -- enjoys taking on challenges, even if they might fail