Center Manager

Sona Dermatology & MedSpa - Frisco, TX (30+ days ago)

We are currently seeking a full-time Center Manager in our Frisco, TX location!

Our Center Manager serves as the core of the Center team, leading by example and supervising all medical and sales staff. This position offers uncapped bonus potential, paid holidays, medical benefits, 401K, and ongoing sales training and mentoring. As a Sona Center Manager, you have the opportunity to work with an exceptional team of driven professionals in an industry-leading aesthetics company.

Supervise all Medical and Sales staff
Offer ongoing training and coaching to all staff
Insure completion of daily reports and adherence to company policies and procedures
Provide ongoing feedback regarding effectiveness of advertising and promotional efforts
Complete payroll reporting and banking responsibilities
Develop strong client relationships through effective phone and face-to-face interaction
Manage and resolve all escalated client issues
Ensure consistent delivery of an exceptional client experience
Meet and exceed daily company sales metrics by having efficient work habits, a self sufficient mindset, and utilizing company provided tools and tactics
Work collaboratively with all staff to achieve team goals
Maintain a positive attitude and bring energy & enthusiasm to the center

2 or 4 year college degree or relevant work experience
Strong management experience, preferably in the retail or hospitality industry
Proven track record of success in sales and management
Ability to take direction and instruction, and implement effectively
Exceptional customer service and time management
Phone sales experience considered a plus
Must be able to work some evenings and every other Saturday
Medical spa experience considered a plus
Bilingual (English and Spanish) considered a plus

Competitive salary
Uncapped monthly bonus
Ongoing sales training and mentoring
Full-time employees are offered a full benefits package to include medical, dental and vision coverage, 401(K) program, and paid time off and paid holidays
All employees receive free or reduced cost treatments and discounts on products