Full Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.
At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Wealth and Investment Management (WIM) businesses build enduring client relationships through sound, thoughtful and objective advice. We help our clients by developing individualized plans for everything from retirement goals to business succession planning, to family legacy intentions. Services include comprehensive planning and advice, investment management, brokerage, private banking, estate planning strategies, trust, and both individual and institutional retirement.
This position is responsible for all day-to-day branch operational functions across multiple sales locations. This individual works closely with the Field Support Manager to ensure the timely execution and delivery of operations and client support to Advisors and Licensed Bankers. The Asst. Field Support Manager supports the Field Support Manager in recruiting, hiring, coaching, and supervising the majority of the Support Center operations associates, including Client Associates and other Support Center Associates. The Asst. Field Support Manager is the main point of contact for operational and service inquiries from FAs, the branches, the back office, clients, and other Support Center associates. The Asst. Field Support Manager serves as the first-line contact for operational risk management across their coverage area and manages service standards to ensure timely and accurate delivery of operations support.
Position can be located in the following Market: Minneapolis Market
5+ years of securities industry experience
Successfully completed FINRA Series 7 and 63 or 7 and 66 exams to qualify for immediate registration (or FINRA recognized equivalents)
FINRA registration including Series 9/10 (or FINRA recognized equivalents)
FINRA registration including Series 65 (or FINRA recognized equivalents)
FINRA registration including Series 66 (or FINRA recognized equivalents)
Ability to provide leadership to a financial services team
Ability to process complex transactions and perform extensive research to resolve complex customer issues
Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
Strong attention to detail and accuracy skills
Strong organizational, multi-tasking, and prioritizing skills
Excellent verbal, written, and interpersonal communication skills
Ability to negotiate and facilitate issue resolution
Other Desired Qualifications
Knowledge and understanding of financial services industry: branch operations, operational risk management, systems and applications
Strong client service skills
Registration for FINRA Series 9/10 and 65 or 66 must be completed within a 90 or 180-day time period contingent upon number of license(s) needed if not immediately available to transfer upon hire. FINRA recognized equivalents will be accepted. This will be communicated at time of offer acceptance.
Registration for FINRA Series 99 must be completed within 120 days of hire date if it is not available for transfer upon hire. FINRA recognized equivalents will be accepted.
For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite may also be required
Obtaining and/or maintaining appropriate Financial Industry Regulatory Authority (FINRA) license(s) is required for ongoing employment in this position. In addition state registration, specific product licenses or SAFE licensing may apply. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA review process at the time of offer acceptance.
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
WEALTH INV MGMT/WIM PSI