Director of Editorial Services

WILDTYPE, a TBWA\WorldHealth company - New York, NY (30+ days ago)


Overview

Director of Editorial Services

The Director of Editorial Services will supervise and manage a department of medical editors and proofreaders to deliver editorially accurate work while meeting agency and client deadlines.

Primary Responsibilities
  • Demonstrate proficiency and uphold excellence in all aspects of editing, proofreading, grammar and punctuation, reference and fact checking.
  • Organize and update individual client style guides and checklists so that all editors understand the client’s proofreading and editorial needs.
  • Uphold standards of excellence for the agency and encourage the department to work as an integral part of all of the operations departments
  • Meet regularly with Account Services and/or Copy personnel to discuss editorial issues, practices, and overall timelines
Management Responsibilities:
  • Manage and provide adequate personnel coverage throughout the day and evening as demanded by workload and deadlines.
  • Schedule coverage for all accounts and arrange for distribution of workloads among all department members.
  • Train editors on AMA and client styles, coaching them on interpersonal interaction and encouraging verbal and direct communication with copywriters and account supervisors
  • Hire and terminate editorial personnel when appropriate (in coordination with the VP, Director of Operations and Human Resources)
  • Provide constructive and direct on-going feedback to editorial staff and generate performance reviews.
  • Supervise all editors’ schedules to ensure editorial coverage at all times.
  • Hire freelance editors and/or proofreaders when needed to help meet deadlines.
  • Monitor, review and approve staff’s time sheets.
  • Manage and resolve staff issues relating to performance and internal interactions
  • Resolve workload challenges/concerns on team accounts.
  • Perform job-related tasks as determined by the VP, Director of Operations.
Additional responsibilities:
  • Demonstrate ability to set priorities while handling multiple projects and to delegate work appropriately.
  • In-depth knowledge of assigned product brands and brands of his/her editorial team.
  • Project professional, positive attitude toward all Agency members.
  • Remain calm in high pressure situations.
  • Strive to develop in-depth knowledge of assigned product brands.
  • Uphold Agency quality standards in servicing the Client.
  • Assist other members of department as needed when workload allows.
  • Develop knowledge of Client’s process/procedures for all submissions.
Qualifications
  • College degree.
  • 7-10 years Editing/proofreading experience.
  • 5-7 years of managerial experience.
  • Superior proofreading skills.
  • An excellent grasp of grammar.
  • Ability to follow instructions.
  • Positive/helpful attitude.
  • Proficient in MS Word.