Inside Sales Representative

Technaglass - Highlands Ranch, CO (30+ days ago)3.1


TechnaGlass is the regional leader in the automotive glass repair and replacement industry. We are looking for Inside Sales Representatives to work at our Highlands Ranch, Colorado location. Come join our exceptional team and help us exceed our goals for 2018 and beyond.

Job Description: The Inside Sales Representative is responsible for providing an exceptional experience for every customer that calls the TechnaGlass contact center. This position is responsible for taking inbound calls generated by a strong web presence and extensive marketing with the goal of converting calls into appointments at our installation shops in the Denver and surrounding area.

Reports to: Inside Sales Manager

What You’ll Do:

  • Convert inbound price inquiries into new appointments
  • Respond to web inquiries and quote requests via outbound calls
  • Provide accurate information to customers regarding prices and insurance deductibles
  • Correctly initiate work orders and appointments for installation shops
  • Build strong customer relationships and customer loyalty through effective communication and extensive product knowledge
  • Upsell warranties and new products
  • Other duties and responsibilities as assigned by the manager
  • No cold calling
  • Work day shifts with rotating Saturdays

Minimum Experience & Qualifications:

  • Six months of customer service experience
  • Ability to overcome objections from potential customers
  • Strong computer skills
  • Highly energetic, persuasive, honest, empathetic, and self-motivated
  • Goal oriented mindset
  • Sales experience preferred
  • Strong organizational and multi-tasking skills
  • Strong follow through skills
  • Ability to solve problems and make decisions
  • Ability to learn the glass replacement and repair process
  • High School diploma or equivalent preferred

Compensation, Perks & Benefits:

  • Competitive pay
  • Health & dental insurance
  • 401(k) with company match
  • Paid holidays
  • Prescription plan
  • PTO

Health benefits and 401(k) start the 1st of the month following 30 days of employment

Job Type: Full-time

Salary: $15.00 /hour

Experience:

  • Sales: 1 year (Required)

Education:

  • High school (Required)

Sales environment(s):

  • Office or call center

Onboarding time:

  • Less than 1 month