At EGI Group, our sole focus is delivering notable services to our clients and customers. Our entry-level Customer Service Representative is integral to our customer relations efforts. We are a diverse team working together to ensure a positive and exhilarating experience for our entry-level Customer Service Representative team and all our clients and customers.
We provide the necessary resources for our Customer Service Representative to be successful. We possess a motivating environment that encourages professional growth from entry-level to our team. Career possibilities are limitless with EGI. As an entry-level Customer Service Representative, you will have the ability to optimize your experience with training in all departments of our firm.
Entry Level Customer Service Representative Responsibilities:
- Work directly with other CSRs and Management staff to provide accurate information and superior customer service contributions to boost company reputation and stature
- Deliver extraordinary customer care by responding to customer concerns knowledgeably and empowered to provide consistent and impeccable customer experience
- Establish customer accounts, review and accurately enter order information, and handle confidential client information
- Meet or exceed daily business goals and expectations to increase profit margins and sales revenue
- Ensure that customers have a positive experience by exhibiting supportive behaviors, collaboration, and an enthusiastic, positive attitude.
- Educate customers on product features, values, and any deals or promotions
Entry Level Customer Service Associate Requirements:
- 1-2 years of customer service or sales experience
- High school Diploma / GED
- Effective and persuasive communication and negotiation skills
- Goal-oriented and resourceful
- Trustworthy and Reliable: Ability to handle confidential and sensitive information
- Exceptional organizational and time-management skills
- Immaculate decision making and problem-solving abilities
- Passion for building customer loyalty through remarkable listening, relationship building, and strong written and verbal communication
Job Type: Full-time
Pay: $800.00 - $1,200.00 per week
Benefits:
Shift:
Work Location: On the road
