Account Manager

Helix Education Inc - Salt Lake City, UT

Full-time
POSITION OVERVIEW:
Responsible, along with the AVP Partner Engagement, for ensuring partners are satisfied by delivering exceptional service on a day-to-day basis. This service includes project oversight/delivery, the organization/distribution of all critical partnership information and meeting scheduling and management among other things.

KEY AREA OF RESPONSIBILITIES:
Core duties and responsibilities include the following…

  • Ensuring projects (creative or otherwise) are done on time, on budget and to the partner’s satisfaction. This includes creative reviews, both internal and partner as well as communicating strategic direction and timing to internal stakeholders
  • With the AVP, report progress on key initiatives throughout the month/quarter/year
  • Maintain partner wiki (Confluence) and ensure the information it contains is accurate at all times
  • Meeting management which can include scheduling, agenda creation/distribution, contact report creation and action item follow up.
  • Creative brief creation and internal download/kick-off scheduling/leadership
  • Direct mail list/vendor relationship management. Also includes TFN creation, tracking and testing
  • Assisting the AVP with quarterly business review prep and planning
COMPETENCIES:
Must demonstrate great attention to detail
Must be proactive and a self-starter
Must be able to effectively manage your time in a fast paced and ever-changing environment
Must be able to multitask and prioritize many projects at one time
Must be able to accept constructive criticism/feedback and demonstrate improvement

EDUCATION AND CERTIFICATION:
Bachelor's degree in business, marketing or communications
Minimum 1-3 years experience in an interactive marketing and/or client services role
G Suite experience a plus
Workamajig experience a plus

SUPERVISORY RESPONSIBILITIES:
None

TRAVEL:
Very minimal travel required for this position. Maybe ½ times per year for a partner visit or a conference/training

This job description is not a contract of employment. Employment with Helix Education is completely voluntary and may be terminated at any time by either the employee or the Company for any lawful reason.