Executive Director

JW House - Santa Clara, CA

Full-time$95,000 - $120,000 a year

JW House Executive Director

Job Description

Organization (Founded in 2004)

VISION: Our vision is that no family should be separated when they need each other the most.

MISSION: JW House keeps families together during medical crises by offering a welcoming home close to the hospital and providing a caring and compassionate environment that inspires hope. For more information, please visit www.jwhouse.org

About the Position

The ideal candidate will have a deep belief and understanding in the power that caring for the caregiver has in helping patients heal. This individual will work closely with the JW House Board of Directors (Board) to build and execute its strategic vision.

The ED is responsible for the overall functioning of the organization and for ensuring that the organization's strategic and financial goals are met. The ED will build collaborative relationships, both internally and externally, and provide leadership in developing program, organizational, and financial plans. This full-time, exempt position reports to the Board and is reviewed annually by the Board.



Provide leadership to the Board, staff, volunteers, and other stakeholders in implementing the vision, mission and goals of the organization.

Ensure that the strategic plans, structures, systems, staffing, and day-to-day operations of JW House are executed for maximum effectiveness and impact and that client services are held to the highest standard.

Strategy and Planning

In conjunction with the Board, provide the vision and strategies for the continued long-term success of JW House.

Continue organizational momentum and collaborate with the Board to ensure that JW House has a long-range plan that advances the achievement of the mission.

Board of Directors

Establish a strong working partnership with the Board and act as a thought partner with the Board President.

Actively engage in Board recruitment to add depth, diversity and capabilities to fulfill the JW House mission and support the Board in Board development and fundraising.

Keep the Board informed about key developments in the field, as well as major organizational accomplishments and changes; prepare and present an annual report; and provide regular reports to the Board regarding objectives, finances, staffing, volunteers and other relevant issues.

Staff and Volunteer Management

Provide leadership, recruitment, oversight, evaluation and retention of staff (4 Full Time and 2 Part Time). Indirect oversight of volunteers.

A strong and dependable leader who builds trust with all the stakeholders and is transparent, ethical and compliant.

Fosters accountability of our objectives throughout the organization.

Maintain a positive working environment that motivates and encourages staff to participate fully in the mission of the organization and provide opportunities for staff growth and career enhancement.

Develop human resources and compensation strategies that encourage recruitment and retention of high-performing employees.

Financial Management

Work with the Board in preparing an annual budget; ensure all fiscal and grantee reporting is complete and timely; promote and adhere to sound fiscal management practices, evaluated through periodic and annual internal reviews and audits; and maintain official records and documents.

Ensure that the organization remains in compliance with all federal, state, and local regulations, including relevant legal and fiscal practices of a non-profit corporation.

Monitor spending to ensure the organization operates according to approved financial budgets.

Analyze financial information and trends, and provide recommendations for changes, as necessary and appropriate.

Explore opportunities for mission-based earned income strategies to continue to diversify and strengthen the funding base.

Regularly assess and refine the organization's structure and staffing to ensure maximum effectiveness, the highest quality of services, and appropriate operational capacity.

Ensure that programs, operations, and professional image are supported by sufficient technological systems and business infrastructure.

Fund Development

Working with the Board, develop reliable sources of income that will sustain the organization through the realization of its long-term mission and vision.

With the Development Director, define and execute fundraising goals and strategies including individual, major, and corporate gifts, planned giving, grants, special events and gift follow-up processes.

Work closely with Development Director and other stakeholders to leverage connections, maximize fund development, and diversify funding sources to meet both annual revenue requirements to fund operations and annual reserve growth target.

Strengthen fundraising strategies and objectives; monitor achievements and revise plans when financially expedient; monitor all aspects of JW House's fundraising to ensure accountability; identify, cultivate, and solicit diverse fundraising prospects; and personally cultivate and solicit donors, as appropriate.

Community Relations

Act as JW House’s spokesperson, ambassador and advocate, actively promoting the organization and its value in the community.

Participate in community-based efforts to further the organizational mission. The ED must be fully engaged with the local community, inspiring clients, their family members, staff and Board participation.

Develop effective relationship and communications strategies with clients, families, donors, peer agencies, hospitals, and other stakeholders.

Foster inter-agency and external community relationships; show leadership and integrity promulgating JW House as a "model" agency for hospitality houses.

Skills and Qualifications

Highly skilled in relationship building, with a proven track record of long term strategic relationships.

Experience as an Executive Director or senior staff in a large organization. Capable of both management delegation and hands on contribution within a small team.

Nonprofit financial acumen, including business development, financial controls, organizational skills and management.

Excellent verbal and written skills.

Understanding of the dynamics and ability to work respectfully with families facing medical crises.

Demonstrated fund development experience including measureable fundraising success with major donors and special events. Capital campaign experience preferred.

Experience collaborating successfully with a Board of Directors.

Undergraduate degree required, Master’s degree preferred (public administration, organizational management, business administration or equivalent).

Personal Skills

Respect and compassion for guests and their families who are served by JW House.

Appreciation and respect for management and staff who serve clients of JW House.

Involvement in other like-programs through Boards or volunteerism.

Creative, collaborative, energetic, enthusiastic, and approachable.

Please submit: cover letter and resume

Job Type: Full-time, Exempt

Job Type: Full-time

Salary: $95,000.00 to $120,000.00 /year


  • relevant: 10 years (Preferred)

Work Location:

  • One location