RESERVIST APPOINTMENTS : The Reservist Program is an appointment type granted under the Robert T. Stafford Disaster Relief and Emergency Assistance Act, Section 306 (b), which authorizes FEMA to appoint such temporary employees as necessary to accomplish work authorized under the Act.
View common definitions of terms found in this announcement.
When disaster strikes, America looks to the Federal Emergency Management Agency (FEMA) to support survivors and first responders in communities all across the United States of America and its territories. FEMA prepares the nation for all hazards and manages federal response and recovery efforts following any national incident. We foster innovation, reward performance and creativity, and provide challenges on a routine basis with a well-skilled, knowledgeable, high performance workforce. Please visit www.fema.gov for additional information.
Now FEMA looks to you, join our team and use your talent to support Americans in their times of greatest need. We are seeking talented individuals who are eager to assist disaster survivors on an intermittent, on-call basis . FEMA Reservists are incident management responders, hired under the Stafford Disaster Relief and Emergency Assistance Act. Reservists are a significant factor in the agency workforce in responding to disasters. These employees deploy to perform activities directly related to disasters, emergencies, projects, or activities of a non-continuous nature. Reservist positions are temporary appointments within the Excepted Service and are not to exceed 2 years in duration. Work opportunities are intermittent due to the irregular nature of disasters and Reservist employees are not guaranteed regular recurring hours, deployments, or renewal of employment. Apply for this exciting opportunity to become a FEMA Reservist!
EMERGENCY ASSIGNMENT: Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.
In this position, you will serve as the Agency’s Alternate Dispute Resolution (ADR) Advisor for all matters involving the use of ADR techniques in both internal and external disputes and for program decision-making and problem resolution processes.
Typical assignments include:
Providing professional conflict prevention and resolution services to FEMA employees at disaster operations.
Providing a wide range of informal non-EEO dispute prevention and intervention processes, including consulting, listening and problem solving with only one party, individual coaching, troubleshooting employee problems, interpersonal and work group conflict resolution, teambuilding, mediation, and conciliation.
Providing meeting, group, and public participation facilitation, and facilitated discussions.
Designing and delivering training for conflict resolution skill development, conflict prevention & intervention processes.
Practicing ADR according to standards and principles required of the FEMA ADR Cadre and working collaboratively with HQ Cadre management and other ADR team members.
Networking with field office leadership and staff to build rapport, assess dispute resolution needs, and represent the ADR Office in a manner that is at all times friendly, diplomatic, collaborative, and professional.
Producing deliverables such as training materials, manuals, guidance, and documentation.
76% or greater - In addition to frequent travel related to deployment(s), occasional non-emergency travel may also be required.
Job family (Series)
0301 Miscellaneous Administration And Program
Conditions of Employment
You must be a U.S. citizen to be considered for this position.
You must successfully pass a background investigation.
Travel will be required.
You must be able to obtain and maintain a Government credit card.
Selective service registration is required for males born after 12/31/59.
Please review "Other Information" section for additional key requirements.
Please ensure you meet the qualification requirements described below.
To qualify for this position, you must demonstrate the following education and expert-level specialized experience:
300 hours of conflict resolution trainings, and five (5) years of professional dispute resolution experience; or an advanced degree in conflict resolution may be substituted for 100 hours of training and two (2) years of experience.
Serving as a neutral dispute resolution provider as defined in the Administrative Dispute Resolution Act of 1996 and providing professional dispute resolution and intervention that includes conducting intakes, developing client trust and rapport, taking measures to safeguard confidentiality, providing intervention process that are inclusive of appropriate parties, designing and delivering intervention processes, and working independently and professionally with clients throughout the process.
Utilizing expert knowledge of the theory and practice of conflict resolution to design appropriate interventions based on a thorough analysis of the parties, environment, organizational structure, facts, and circumstances, and to providing a range of third-party processes for groups and individuals such as conciliation, facilitation, coaching, mediation, training, listening and problem-solving, individual coaching and consultation with one party.
Designing and preparing training materials, and conducting training sessions in conflict resolution theory, research, and practice including such topics as conflict resolution, active listening, teambuilding, interest based negotiations, change management, and similar courses.
Successfully dealing diplomatically with bureaucracy, diverse staff, difficult personalities, competing factions, and the chain of command, while maintaining a reputation for being a positive, effective, collaborative, and professional employee.
Applying interpersonal skills in self-reflection, self-regulation, empathy, and social skills to build relationships, effectively manage teamwork and collaboration, engage critical thinking before taking action, and accurately gauge the effectiveness of communications so that adjustments in communications style may be made.
Utilizing Microsoft Applications in order to prepare and organize written reports, record-keeping, timekeeping, traveling, and excellent oral, written, and presentation communications skills that are audience appropriate.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and provides valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Your application must show that you meet all requirements for this position. You may be found "not qualified" if you do not possess the minimum competencies required for the position.
NOTE: Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. For a brief video on How to Create a Federal Resume, click here.
Current or former FEMA Reservists/DAE employees: To accurately credit your experience for these intermittent positions, make sure to list the dates (from MM/YY to MM/YY) of each deployment, along with the job title and specific duties you were responsible for during each deployment. Failure to provide this information may result in disqualification.
The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.
To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo, successfully pass, and maintain a background investigation for Public Trust clearance as a condition of placement into this position. This may include a credit check after initial job qualifications are determined ( Mythbuster ), review of financial issues, such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. For more information on background investigations for Federal jobs please visit the OPM website at https://www.opm.gov/faqs/topic/investigate/?cid=56d6e92e-6e27-4b6a-8969-4a7a1bfba76d .
If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment , and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
DHS uses E-verify, an internet based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify , including your rights and responsibilities.
Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
This announcement may be used to fill one or more vacancies.
All candidates must be able to deploy with little or no advance notice to anywhere in the United States and its territories for an extended period of time. Deployments may include working in excess of eight hours a day, or in excess of 40 hours in a given week, including weekends and holidays, and under stressful, physically demanding, and austere conditions. When activated and deployed, you serve in a federal travel status and are entitled to lodging, transportation and per diem reimbursements for authorized expenses in accordance with federal travel regulations.
All candidates must be available to deploy at all times during the term of this appointment unless pre-approved through authorized Reservist leave. Reservists may take up to 90 days of unpaid Reservist Leave per year.
FEMA Reservist employees must maintain an address of primary residency (which will serve as the official duty station of the employee), in a Stafford Act “State”, as defined by Section 102(4) of the Stafford Act.
If selected for this position, you will be required to complete FEMA’s onboarding program and a subsequent orientation program. Additional orientation information will be provided post selection.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. If you are qualified, you will be referred to a selection panel for consideration.
We recommend that you preview the online questions for this announcement before you start the application process.
Interview Requirement. Interviews are required for this position. Failure to complete the interview may result in removal from further consideration.
To preview questions please click here .
Background checks and security clearance
Drug test required
Your responses to the job questionnaire - You will be directed to the online job questionnaire once you begin the application process for this position.
Are you a current or former federal employee? Submit a copy of your most recent SF-50, Notification of Personnel Action, that verifies the Federal service indicated on your resume e.g., length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions or within-grade/range increases); your current promotion potential; proof of permanent appointment, etc.
Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. For example, specific courses accepted for college-level credit by an accredited U.S. college or university, or foreign education evaluated by an organization recognized for accreditation by the Department of Education as education equivalent to that gained in an accredited U.S. college or university. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications for more information .
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits .
This position is temporary and intermittent and you will work during disaster declarations.
You will be paid only during times of deployment.
You will be paid sick leave and earn one hour of sick leave for every 20 hours in a pay status, up to four hours each pay period.
You will be eligible to enroll in Federal Employee Health Benefits (FEHB) when in a pay status of 14 days or more. Enrollment in FEHB terminates upon entering a non-pay status.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.