Customer Service Representative- 2nd Shift

AAA Northern New England - Portland, ME (30+ days ago)4.3


Do you enjoy helping others? Is working in a Customer Service position rewarding to you? Would you like a job that allows you to make a positive impact on someone’s day? If so, we would love to hear from you!

What's in it for you:
An hourly base rate of $13.00 plus an 8% differential for working 2nd shift
Ability to qualify for a $.50 increase per hour after six months of successful time in position.
A newly renovated facility including free parking, bike racks and vending options for all employees
A fun, positive work environment with support from management and your teammates.
A robust benefits package for full-time employees

What you'll do:
In a fast paced call center environment process member requests for roadside assistance
Exceed member expectations by demonstrating concern for member safety.
Keep members informed of the status and progress of their requests.
Weekends are required.

Qualifications

What you'll bring:
A passion for helping people and exceeding their expectations.
Commitment to completing the entire training schedule without interruption.
Prior customer service work in is preferred
Excellent written/verbal/computer skills.
High School diploma, GED or equivalent.
Successful completion of Auto Club pre-employment assessments, background check and drug screen.
Weekends are required.

AAA Northern New England complies with the Maine Recreational Marijuana Law

AAA is an Equal Opportunity Employer