Remote Front Office Coordinator/Scheduler

All Care Rehab - Los Angeles, CA4.7

30+ days agoFull-timeEstimated: $26,000 - $33,000 a year
Skills

We are currently looking for Full Time Remote Front Office Coordinator/Scheduler for our Outpatient Clinics.

All Care Rehabis one of the leading providers of therapy services. In addition to providing specialized rehabilitative care in our Outpatient Clinics, All Care Rehab & Staffing is also one of the largest providers of home health therapy services in So. Cal. As a leader in the rehabilitative care industry, All Care Rehab's goals are to continually bring solutions to address the evolving challenges of therapy providers.

The Front Office Coordinator/Scheduler will provide general office support with a variety of clerical activities and related tasks including but not limited to answering incoming calls, directing calls to appropriate associates, scheduling appointments, the flow of correspondence, filing, taking co-payments/deductibles, etc. They are also a liaison between the patients, therapists and medical groups. You will be working from home.

Requirements:

  • Must have 1 yr experience working in Front Office in an Outpatient Clinic setting.
  • Participates in the development of policies and procedures.
  • Participate in weekly meeting with the DOR to discuss Productivity and scheduling reports.
  • Functions as a liaison and maintains open communication for areas of responsibility with patients, providers, clinicians, and administrators.
  • Assists in the development and implementation of plans to improve patient satisfaction.
  • Ability to coordinate high volume of patient and therapist appointment schedules
  • Request authorizations for new cases.
  • Ensure patients are maximizing their monthly therapy sessions
  • Provide occasional translation to caregivers and staff
  • Excellent customer services skills
  • Strong verbal and written communications skills
  • Must be detail-orientated and thorough follow-up skills
  • Knowledgeable with all Microsoft Word, Excel, Outlook, etc. and ability to learn other soft
  • Performs additional duties as assigned.
  • ******MUST BE BILINGUAL (Spanish/English) ****

Job Type: Full-time

Experience:

  • Outpatient: 1 year (Preferred)
  • Scheduling: 1 year (Preferred)

Language:

  • Spanish (Preferred)