Accenture Federal Services
Washington, DC / remote
Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company with offices in Arlington, Virginia. Accenture's federal business has served every cabinet-level department and 30 of the largest federal organizations. Accenture Federal Services transforms bold ideas into breakthrough outcomes for clients at defense, intelligence, public safety, civilian and military health organizations.
We believe that great outcomes are everything. It’s what drives us to turn bold ideas into breakthrough solutions. By combining digital technologies with what works across the world’s leading businesses, we use agile approaches to help clients solve their toughest problems fast—the first time. So, you can deliver what matters most.
Count on us to help you embrace new ways of working, building for change and put customers at the core. A wholly owned subsidiary of Accenture, we bring over 30 years of experience serving the federal government, including every cabinet-level department. Our 7,200 dedicated colleagues and change makers work with our clients at the heart of the nation’s priorities in defense, intel, public safety, health and civilian to help you make a difference for the people you employ, serve and protect.
An experienced technical expert who can be responsible for the planning and day-to-day administration of the Service Mapping process, working with stakeholders to ensure the accuracy and efficiency of the inputs and outputs of Service Mapping.
- Gather and track application non-discoverable business information
- Ratify service maps with IT managers and service owners
- Ensure on-going quality of Service CIs and maps
- Research and track the list of services to be mapped, maintaining a status of each through the mapping process until completion
- Establish and maintain a priority list of services to be mapped
- Obtain seed information entry points and access rights for each service
- Work with ITOM team to run map creation
- Gain map signoff from IT managers and service owners
15 years of overall work experience
3+ years of experience with systems engineering, networking, or systems administration
Bachelors or Associates degree in computer science, information technology, engineering or business administration experience or equivalent experience
Experience with managing and monitoring an existing computing environment supporting multiple tenants
Experience with building and maintaining networking and computing environments
Experience with installing, configuring, testing and maintaining operating systems, application software and system management tools
Experience in working with Hypervisors, Servers and Virtual Infrastructure, including VMWare, Hyper-V, Windows Server and Linux
Experience with network infrastructures, including Cisco, Juniper and Broadcom -Experience with managing inventory and licenses
Experience with ServiceNow
An active security clearance or the ability to obtain one may be required for this role.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).
Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.